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Avoriaz Chalets - Chalet Neva - 4 star

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Overview
Reviews
Amenities
Availability
Map
Policies
Overview
4 bedrooms
4 bathrooms
10 guests
7 nights minimum
Chalet
Situated right in the centre of "La Falaise", the most popular quarter of Avoriaz, Chalet Neva is an individual chalet with direct access at ground level to its private doorway. At the centre of the Portes du Soleil, the World's largest international linked ski area with over 200 lifts and 650km of pistes, Chalet Aparment Neva is truly ski-in / ski-out. All the facilities of the fun-filled village of Avoriaz are right at hand including cafes, restaurants, ski schools, sledging, shops and supermarkets. At 90 square metres with 4 bedrooms, a private sauna, 3 bathrooms and 2 toilets the luxury chalet is spacious and comfortable for 8 people and offers many home comforts not typically found in self-catering accommodation in France.
House Rules
Pets Allowed: No
Smoking Allowed: No
Kid Friendly: Yes
Bathrooms
1 Half bath, 2 Showers, 1 Full bath
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Meet the host
Avoriaz Chalets (Property Manager Avoriaz Chalets)
Hosting since September 2008
Languages spoken: German, English, French, Dutch
Response Time: Within a few hours
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Reviews (20)
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Jeannette v
Jeannette v
1 contribution
Wat we verwachten was een kleine chalet, wat we kregen was fantastisch! Wat een ruimte, met 5 volwassene 1 kind verbleven we in dit chalet. S'avonds kwamen er nog 3 vrienden bij om te eten en spelletjes te spelen. Het was ruim genoeg. De ligging was super, met een afdaling links en een recht voor ons. Met deze afdalingen kwam je uit bij de liften die je het hele gebied in brachten. Terug kwam je al skiënd tot aan de deur. Volgend jaar hopelijk weer!
Visited January 2022
Written 12 January 2022. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Guide42688613813
Guide42688613813
1 contribution
Great location with a fantastic view. The appartement is spacious and got everything that you need. Ski on, Ski off. Easy walk to shops, supermarket and restaurants, great bakery just round the corner. Nikki is a great host. Very flexible. She really helped us out with transfers, ski passes, ski rentals etc. I see us going there again!!
Visited January 2022
Written 10 January 2022. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Helen T
Helen T
20 contributions
We stayed for a long weekend at Chalet Neva. It’s a fantastic chalet ideally situated , we were a party of two adults and two teenagers and the three bedrooms were perfect, our hosts were great and couldn’t have been more helpful. It was spotlessly clean and had everything we needed. We had a great time and I wouldn’t hesitate to re-book in the future! Thank you 😊
Visited March 2019
Written 21 March 2019. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Safari294879
Safari294879
Thank you for reviewing Chalet Neva. Short breaks are a feature that we are developing further in Avoriaz Chalets particularly in the low season weeks. You were one of the first to have a weekend break in Neva and we are delighted that it suited you so well. We will certainly continue this feature next season and very much hope to welcome you back.
Written 22 March 2019. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

glen rothay manager
glen rothay manager
Lancaster, United Kingdom2 contributions
Avoriaz over Christmas was lovely, and this apartment, spread over 2 floors, suited us perfectly. Beds comfy, including the best sofa bed I have ever come across, bathrooms very good, kitchen fine for our needs, with everything you would expect. Fantastic views, and genuinely ski in ski out. There is a good size ski store and heated boot room, and big heated towel rails were well used for drying out kids wet gloves etc. Quiet a good amount of wardrobe and storage space as well, though the bedrooms were very small. The hosts were very helpful and chose a superb restaurant for our Christmas Eve dinner. The Ski hire shop is 2 minutes walk, as are the convenience store and bakery. The main arrival point is only a little bit further.
Visited December 2018
Written 4 March 2019. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Safari294879
Safari294879
Thank you for this kind review and we are delighted that you found Chalet Neva to your choice. We do think that it is in an excellent position and we are planning further improvements to the chalet this summer.
Written 22 March 2019. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Florian S
Florian S
3 contributions
Nous avons réservé cet appartement pour une semaine en janvier 2019 au prix initial de 2650€. Lors de notre arrivée sur les lieux, nous avons été accueilli pas une femme d'origine anglaise qui ne parlait pas français, celle-ci nous a remis les clefs de l'appartement. Jusqu'ici aucuns problèmes. Une fois arrivé devant l'appartement, grande surprise, celui-ci était encore en travaux. Nous nous rendrons compte par la suite que les trois appartement accolés au notre le sont aussi, puisque nous aurons le droit au bruits des perceuses en guise de réveil chaque matin. A l’intérieur, l'appartement avait l'aire sympathique à première vue. Mais après avoir passé une soirée à l'intérieur nous avons vite changé d'avis. Le salon est très mal isolé les fenêtres laissent passer les courants d'air et même les épais rideaux n'y changaient rien. Pas trop idéal sachant que deux personnes devaient y passer leur nuit durant tout le séjour. Je ne vous parlerai pas de l'aération des toilettes qui s'évacue directement dans le salon, des infiltration d'eau dans la cuisine, et des chauffes chaussures qui servent de décoration sachant qu'ils ne fonctionnent pas. Le ménage étant compris, une femme est intervenue en milieu de semaine. Vendredi soir, veille de notre départ la gérante est passée, nous demandant de payer une taxe de séjour de 152euros uniquement réglable en espèce. Nous lui avons répondu que la taxe de séjour d'un montant de 115e avait déjà été réglé sur le site de l'agence et que nous lui montreront la preuve le lendemain en lui rendent les clefs. Arrive l'heure du départ: Une fois toutes nos affaires chargées dans la voiture, l'appartement nettoyé, nous avions rendez-vous avec la personne qui nous avait accueillie. Celle-ci arriva comme une furie en nous reprochant d'avoir occupé les lieux à un plus grand nombre de personnes que ce qui était prévu initialement. En effet lors de son intervention de la veille des amis travaillant dans la station étaient passés prendre l'apéritif pour nous souhaiter un bon retour. Après lui avoir montré la preuve du payement de la taxe de séjour, la gérante toujours hystérique nous déclara qu'elle et la femme de ménage nous avaient prises en photo durant la semaine en affirmant que nous devions payer plus que ce qui nous était demandé. Ce que nous avons bien sur refusé de faire. Quelques jour après notre retour un prélèvement de 958.75 euro a était fait sur notre compte sans aucun justificatif. Impossible de récupérer notre argent car le gestionnaire est basé en Angleterre.
Visited January 2019
Written 25 February 2019. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Safari294879
Safari294879
Merci pour votre avis. Nous sommes vraiment surpris de lire votre longue série de plaintes car vous n’avez signalé aucun désagrément au cours de la semaine, en dépit du fait que nous ayons vérifié auprès de vous si tout se passait bien ? En réponse à vos remarques, le chalet est actuellement en cours d'agrandissement, avec une extension vers l’avant qui n'affecte en rien le chalet existant, ni votre utilisation ou la jouissance du chalet. Le chalet, ainsi que les fenêtres respectent les normes les plus strictes résistant aux intempéries, sans courant d'air et le chauffage est neuf. Le problème que vous avez rencontré est certainement dû au fait que vous ayez réservé pour un maximum de 8 personnes mais que vous étiez effectivement 10 ; ce qui est excessif et augmente le niveau de condensation due à la respiration et peut être un manque d’aération. Les toilettes ne sont pas ventilées directement dans la cuisine comme vous le suggérez, mais grâce à une VMC à commande centrale. Il n'y a aucune fuite d'eau dans la cuisine et les sèches chaussures fonctionnent parfaitement ; pour une raison inconnue, vous les avez éteints, contrairement à nos conseils. Le chalet que vous avez loué est strictement prévu pour un maximum de 8 personnes, mais vous êtes venus à 10 personnes. Nous avons pu constater qu’aviez emmené des sacs de couchage supplémentaires et vous avez ouvert le placard à linge marqué PRIVÉ et utilisé des couettes, des oreillers et des couvertures pour les personnes supplémentaires. L’utilisation des literies supplémentaires sans housse de protection nous a obligé à faire nettoyer l’ensemble à la blanchisserie professionnelle, nous occasionnant des frais supplémentaires. Bien que le chalet soit entièrement non-fumeur, il sentait fortement la fumée de cigarette et nous avons dû retirer un grand nombre de mégots sur le balcon. Il a également été laissé dans un état déplorable ; nous avons dû faire intervenir une équipe de nettoyage supplémentaire après votre départ. Lorsque vous êtes partis, vous avez pris les deux clés. Nous vous avons contacté par e-mail pour vous demander de rendre les clés dans les 7 jours. Nous vous avions conseillé de déduire le coût de celles-ci de votre dépôt si vous ne rendiez pas les clés, conformément à votre contrat. Malheureusement, nous n'avons eu aucun retour de votre part et vous n'avez pas renvoyé nos clés. Nous avons donc été obligés de faire changer les serrures et de les facturer, conformément à votre contrat. Malgré le fait que vous étiez trop nombreux et avez laissé le chalet en mauvais état, nous n’avons rien facturé pour cela. Nous avons facturé, conformément à votre contrat, les frais des 2 clés perdues ainsi que la blanchisserie professionnelle de la literie supplémentaire. Cette accusation n'a absolument rien à voir avec le fait que notre agence soit basée au Royaume-Uni. Nous vous avons fourni les factures pour les coûts supplémentaires. Le montant total débité était de 610 € et non de €958,75 que vous l’indiquez.
Written 22 March 2019. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joseph L
Joseph L
Paris, France14 contributions
The place is ABSOLUTELY STUNNING. The location is incredible, we've been to Avoriaz several times but staying in a ski-in/ski-out property makes all the difference in the world when skiing! The chalet was very clean and the staff was very friendly and sorted out everything we needed. Philip and Nikki are great hosts and you can really tell they put a lot of thought in the aesthetics of the chalet. Will definitely stay with Avoriaz Chalets again.
Visited April 2018
Written 24 September 2018. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Safari294879
Safari294879
Well we are always delighted and most grateful to receive since a positive review. We have had the pleasure of hosting a number of skiers from Italy this year who have discovered that Avoriaz and the Portes du Soleil is easily reached by motorway from North Italy. We hope to welcome many more.
Written 25 September 2018. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

philipsparrow
philipsparrow
Vejer de la Frontera, Spain3 contributions
This lovely apartment is well situated in a quiet part of the resort, you are able to ski in and out easily. It’s beutifully furnished with many free extras you don’t get from other providers such as free WiFi, TV and boot warmers! Easy walk to all bars and restaurants highly recommended!
Visited January 2018
Written 24 September 2018. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Safari294879
Safari294879
Thank you for your review. We are delighted to read that you enjoyed your stay and enjoyed the boot warmers. Chalet Neva enjoys an enviable location making it so easy to enjoy everything in the resort. We hope to see you again at Avoriaz Chalets.
Written 30 September 2018. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jen R
Jen R
1 contribution
I can't recommend Avoriaz Chalets enough! The management and welcome team were all very helpful and accommodating, nothing was too much trouble. The chalet itself was spacious, beautifully decorated with high quality furnishings and home comforts. As a family, chalet Neva was great given that we were able to ski straight to the front door at the end of the day, no messing about with carrying skis and equipment. Our friends booked Chalet des Ardoisieres (same company) which was just around the corner from us and with an outdoor scenic hot tub. The close proximity allowed us to enjoy going away on holiday as one big group whilst not living on top of each other which worked out a treat. I am already excited to return to this magical place again next year!
Visited February 2017
Written 24 September 2018. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Safari294879
Safari294879
Thank you for your kind review. Our two chalets are very popular for large groups and we are delighted that you enjoyed your stay at Chalets Neva and Ardoisiere. We agree that you can't beat ski-in:ski-out! We look forward to you returning to Avoriaz Chalets in the future.
Written 30 September 2018. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Henriette E
Henriette E
1 contribution
Located in the Avoriaz close to shops and restaurants, ski out and in. Beautiful view from chalet. Cosy and comfortable accomodation, very clean and very nice host and staff. Ask for baby cot and got a chair ready also. We will come back.
Visited January 2018
Written 5 March 2018. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Safari294879
Safari294879
Thank you for your kind words and we do feel that the location of Chalet Neva is ideal within Avoriaz. It was a pleasure to host you and we do hope to welcome you back to Avoriaz Chalets.
Written 9 March 2018. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JCPFamily6
JCPFamily6
Harrogate, United Kingdom4 contributions
At last we've found that elusive Avoriaz pad that offers a lot more than somewhere just to sleep after a hard day of piste bashing, but still relatively good value by skiing standards! Ideal for 6 of us, might have been a bit tight for 8, although to be fair the details do say this. Well equipped and as described, with everything working, we were happy and able to eat in every other night and enjoy a DVD before collapsing into the lovely comfy beds. Nicky, Philip and their team were all excellent, great communication before the trip and very accessible and helpful when we were there. Nothing seemed too much trouble. We'll be back!
Visited February 2017
Written 8 March 2017. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Safari294879
Safari294879
We are very pleased that you found that Chalet Neva lived up to your expectations and was just what you were looking for. We do think that it is most suitable for 6 - or 6 plus infants/young children can work well too. We very much look forward to welcoming you back to Avoriaz Chalets.
Written 10 March 2017. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 20
Amenities
Pets Allowed: No
Smoking Allowed: No
Kid Friendly: Yes
DVD Player
Alarm Clock
Balcony
Blender
Central Heating
Dishwasher
Dryer
Freezer
Refrigerator
Hairdryer
Highchair
Housekeeping Included
Internet Access
Iron
Kettle
Linens Provided
Local Guides/Maps
Microwave
Mountain Views
Cable/satellite TV
Sauna
Secure Parking
Soap/Shampoo Provided
Cooker
Terrace
Toaster
Towels Provided
TV
Washer
Wi-Fi
Fishing Nearby
There Is A Golf Course Within 30 Mins Drive
Golf Course Is On Site Or Within 15 Mins Walk
Horse Riding Nearby
Skiing: Property Is In A Ski Resort
There Are Tennis Courts Nearby
Water Park Nearby
Watersports Nearby
Cycling Trips
Hiking Trips
Good Nightlife
Short Term Rentals (4 Days Or Fewer)
See more amenities
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Map
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About the neighbourhood
Avoriaz lies high up at an altitude of 1800m in the French Alps. It is situated at the centre of the 14 French and Swiss and resorts that together make up the worlds largest international ski area - The Portes du Soleil. As the highest resort in the region it is snow sure with an average of 8m per year offering views of Lac Leman, Les Dents du Midi, Les Dents Blanches.Avoriaz is car-free, making it particulalry suitable for families and children. Transport in the resort is by horse drawn sledge and tanksi (a track type vehicle). Avoriaz is the only resort in the Als to have an indoor Centre Parcs swimming complexSledging is available right outside the chalet. There is an open air ice rink, a fitness centre with gym, fitness classes, sauna, hamam within metres of the chalet. Avoriaz has ...
Access
Car not needed
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Cancellation Policy
  • 100% refund within 24 hours after booking (provided the stay is at least 60 days away).
  • 50% refund* if you cancel at least 4 weeks before check-in
  • No refund available if you cancel thereafter

Enter your trip dates to see an exact cancellation policy.

*Booking fee is excluded from refund amount

About this property

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Frequently Asked Questions about Avoriaz Chalets - Chalet Neva - 4 star

Avoriaz Chalets - Chalet Neva - 4 star is able to accommodate up to 10 guests. See all property details.

Avoriaz Chalets - Chalet Neva - 4 star has 4 bathrooms available. See all property details.

Avoriaz Chalets - Chalet Neva - 4 star has 4 bedrooms available. See all property details.

Stays at Avoriaz Chalets - Chalet Neva - 4 star must last at least 7 nights. See all property details.