This review is for our recent experience.
My husband and I recently stayed at this centrally located WeHo (West Hollywood) apartment for our son's recent Cedars Sinai surgery.
The Owner, M (initials for privacy sake), was so wonderful, kind, sweet, and extremely Responsive & Pro-Active. She was in constant contact, before, during, and after our stay.
Whenever we had questions/requests, she was on top of it/responded timely.
This is Customer Service (even though I wasn't asking for) - a BIGGIE IN MY BOOK.
The apt was 1 mile from the hospital, a huge thing when you are sleep deprived.
It was in a gated apt, with ALL the ameneties (& plus) that a seasoned traveller could ask for..
Granted, we weren't looking for 4 Seasons Hotel, but we have been timeshare owners for over 25 years, and have certain expectations.
BIGGIE - Air Conditioning (during the heat wave); Fridge/Freezer & Stove (so we could shop & save (although most of...