Hi there,
Thanks for being so unreasonable and unfair. I have the whole conversation, from the very beginning and I sent you all the answers you needed plus reviews from Australians who have been staying at our apartment. Based on that you booked my place.
You have NEVER asked about 2 rooms and you did not inform that you want to sleep in separate beds. We have 4 beds in the apartment, and it seems you guys has been using all of them.
It is very normal when you book an apartment for 2 people, and show up 4 people or using all the beds.. If you use all the beddings, I do not understand why you are complaint for being charge for that.
There are lots of different bottles in the apartment, from Champagne to Cognac, vodka, wine and so on. And we did not put the champagne on the kitchen table with any welcome texts for you to feel the champagne was on us.
I did send you a very detailed information about how to get to our apartment from the airport, about the facilities in the apartment, and believe me if the champagne was on us, I would have mentioned it, more information about neighborhood, grocery, restaurants. And again not even a word about free champagne!!!!!
You left the apartment right away, as you wrote on you review, how did you know that everything was wrong in the bathroom?!
The beds have been bought in USA, Restauration Hardware,. And I think if you are American or Canadian, then you must be familiar with the quality. There is a persian rug worth USD 10.000,- under the table, Couch from Ralph Lauren, very nice tub with top notch brand, Samuel Heath, which is very expensive in Copenhagen, at least, And I do not know about that part of the West, you are talking about, but in Copenhagen all of these items are rare. The kitchen is of one the best brands. The dinning room , a rare peace of art, was decorated with candelabras from Jan Borboglio, Mexican famous artist, whom the items are being sold in Nieman Marcus for min. USD 2000,- There were no Champagne on the dinning table!!!!
There is a bar close to dinning table with all different items. When you book my apartment you can see, the different price rang depending on how many people book the apartment, and if you decide to book for 2 people, you can NOT mess up the rest.
About the noise, I did inform you on your very first question before you booked the apartment, that you are in downtown and I can not guaranty there wont be any noise, and you answered, you can live with it.
Everything has a price, and the price of champagne at my apartment is USD 150. You had the option of asking about the price or at least replacing the bottle after giving it as a gift.
False advertising?!!! I think you should read the reviews on air bob or other sites about our apartment!!! By the way you paid around USD 150 per night and NOT Euro 250 per night. The Deposit you paid was USD 300 and NOT USD 500.
I am sorry but it seems that you have had another idea about the whole thing here. Nobody has changed the price. you can see what you have paid and I have the copy of it.
Hope you can sleep good in your majesty bed where ever your western home is, but at least be sincere when you do the review.