I booked this apartment Oxford 56 on 18th April and paid the deposit, I received a reply saying the calendar had been updated to confirm my booking on the same day.
I emailed John later the same day asking about parking and outside space, time of check in and out, general queries.
John did not reply until 20th April only after I sent him a further email that day asking him to reply as I was liaising with friends who were also coming on the weekend away.
John thought he'd responded and promised to the following day when back in the office.
On The 21st John then emailed offering an upgrade to Oxford 14 for the same price, saying this apartment had an outside seating area and car parking etc.but was in an area called Jericho.
The same day I emailed him back to say I would look at it and decide if I wanted to accept the upgrade or stay with my original booking.
I emailed him later that same day to confirm we wanted to stay with our original booking but thanks for...