Positives: beautifully decorated, lovely fixtures and finishes, totally updated. It was very clean with lots of towels and dishes and they left us some artisan bread and scones which was a nice touch. Great location near amenities and things to do nearby. Nice big house for 9 adults and 2 kids. Negatives: Owner takes a long time to answer messages and we got a last minute message that we couldn't enter at our check-in time but the cleaner needed another half hour. We ended up waiting in the back yard (which is beautiful, but you can't access it from the deck, you have to go outside the front and around the house). The house is on a very busy street so you hear traffic all the time. The kitchen is missing a cupboard door and both gas stoves have an element that doesn't work. The worst: the ensuite in a basement bedroom had no door! and the bedroom door didn't lock either (and it has a defective tub plug). None of the wall clocks in the house were working, no tp holder in one of the bathrooms, the kitchen linens were quite grungy and there was LOTS of leftover food and condiments from previous guests. Oh, and the rope chair on the deck pulled out of the ceiling when my three year old grandson was sitting in it and the wooden bar hit him on the head. So, we would return if these things were fixed up, but not otherwise. When I mentioned a few of these things to the owner, she made excuses saying it wasn't a hotel. We've stayed at lots of vacation properties and appreciate the attention to detail that most others have.
