We rented our villa through Nox rentals organization. Regarding the house itself and Nox Rentals we have quite some serious feedback.
Firstly we had a tour of the whole house in about 10 minutes. And this was to explain everything?! We know you're busy on a typical saturday in december but it only creates more questions since we will call you more then possible needed. We expected more patience of the Nox employees in teaching us how to use the house, arm it and enjoy it the fullest as many times we were left in the dark about some of the features of the house and thus couldn’t enjoy them due to not always knowing how to operate them.
Secondly we found there to be a lot of lack of maintenance of the house:
The pool deck needs to be replaced (not repaired, replaced). Its dangerous screws are up, wood is lose , etc.
Lights of the pool are not working.
There is no follow up on the alarm (no armed response or anything) that should be mentioned up front as...