Tripadvisor Awards

Tripadvisor Travellers’ Choice Awards: What is it and how does it work?

What are the Travellers’ Choice Awards?

The Travellers’ Choice Awards honour travellers’ favourite destinations, hotels, restaurants, things to do and beyond, based on the reviews and opinions collected from travellers and diners around the world on Tripadvisor over a 12-month period.

Tripadvisor’s awards fall into two levels: Best of the Best and Travellers’ Choice.

Travellers’ Choice Best of the Best is our highest honour. The award takes into account the quality and quantity of traveller reviews and ratings and ranks the very best accommodations, destinations, beaches, restaurants and things to do in specific categories and geographic areas, as rated and reviewed by travellers. Travellers’ Choice Best of the Best award winners are among the top 1% of listings on Tripadvisor.

Travellers’ Choice, formerly Certificate of Excellence, recognises businesses that earn consistently great reviews. Travellers’ Choice award-winners are among the top 10% of listings on Tripadvisor. Tripadvisor Travellers’ Choice honours selected accommodations, attractions and restaurants that consistently demonstrate a commitment to hospitality excellence.

How are winners selected?

Travellers’ Choice winners are determined based on the quality and quantity of traveller reviews and ratings posted on Tripadvisor over a 12-month period.

To be eligible for an award, a property, business, destination or point of interest must have been listed on Tripadvisor for at least 12 months, must receive a threshold number of reviews within the evaluation period of that award and must maintain or exceed a minimum bubble rating on Tripadvisor. For specific Best of the Best award sub-categories, additional eligibility criteria applies – such as the type of guest experiences or amenities featured on-site.

Tripadvisor is proud to serve a broad and diverse community of travellers from all over the world. As such, Tripadvisor reserves the right to determine the eligibility of any property, business or point of interest for an award based on additional factors that reflect Tripadvisor corporate policies and values, inclusive of, but not limited to:

  • Serious safety incidents that may have occurred or been alleged to have occurred at a property or business.

  • Incidents or actions that may relate to alleged discriminatory behaviour by staff or management at a property or business.

  • Animal welfare practices adopted by a property or business per the Tripadvisor animal welfare policy.

  • Practices in violation of Tripadvisor’s content policies, including fraudulent review submissions, intimidation of users or any other practice intended to subvert the integrity of user generated content on Tripadvisor.