Convenient location is all I could say that is positive. This could really be a 5 star review but the hotel lacks quite a bit.

The location of the hotel is really good if you're there for skiing. It's the only hotel that is right on the slopes. All other hotels in Strbske Pleso have their minibuses that drive you to and from the slops. If you've every been skiing you know how inconvenient that can be. Some rooms have a view of the slopes too. However, if you're more into having fun after a full days of skiing you're not in the best area.

The other good was the reception staff who were really friendly and pleasant. Unfortunately, that friendly and pleasant feeling disappeared as soon as we had encountered other staff. Bar and restaurant in particular. It felt like they were all forced to work there. I doubt it would hurt to crack a smile once in a while.

The hotel itself looks very dated in parts even though they completed renovations 6 years ago. Some of those renovations look very dodgy.

The food was really average. Breakfast and dinner buffet were included in the price but the choice was small and mostly uninspiring. Every time I touched a plate I could feel that it wasn't clean at the bottom. I had to stop myself from looking into mugs cause there was always something left unwashed in the corners (really had to live in denial).

The rooms were tiny. We got a family room that has a big bed and a sofa bed. The bed was really nice, big and comfortable (shame I couldn't enjoy it as my son kicked me out of it so had to sleep on the sofa bed). Sofa bed was above average for sofa beds. However, with sofa bed expended there was hardly any room for anything else. When you go skiing there's always a lot of stuff you take with you. And considering they sell it as a family room there's no room for kids to do anything in the room. The worst thing about is that our friends also got a family room at a slightly more expensive rate (12 euros a night cause they have 5 years older kids) and they got a massive room with practically separated areas which gives them enough privacy to at least do something when kids go to bed early. "Unfortunately, the hotel was booked out and there was nothing they could do." This is something I really wasn't happy about.

They also have a wellness and spa which has a few different saunas and a small Jacuzzi. It was a nice way to top the day of skiing. Also, they have a good skies room and ski boots room which includes a hot air drying machine for sweaty boots :)

The prices of drinks and food are close to those of ski resorts in Austria. Considering the facilities included and the quality of ski slopes not sure it's warranted.

There's also a small kids play room, pool room right next to it which is convenient for the parents. Within the hotel there's a table tennis room but that's in what appears to be a not renovated area of the hotel. The room is small and can hardly play it.

Like I said earlier, this could really be a 5 star review but the hotel has a few disappointing things that could be improved.

We choose this hotel for family vacation for its location. Hotel is placed in pedestrian zone with no traffic at the edge of forest so the air is nice and fresh on the way to vodopady skok. When you open the window you can smell sharpness of the mountain air. It is around 10-15 min walking distance from train station Strbske pleso.
Where you can find shops and more restaurants. There are many options for light walks with kids around the lake even accessible with stroller and of course many others for more serious trecking. Hotel has a small playarea for children next to reception. Also offers highchair for dining. Breakfast or dinner buffet has good choice and food overall was tasty during our stay. As per hotel room interrior it could use an upgrade. The photos looks better that the accual room but it was clean. There were also small stuff that was broken. Like door lock and wardrobe door. This should be fixed before the room is given to new guests. There was no kettle but we could rent one from reception. Staff was friendly. Overall we had a good vacation. We enjoyed our massages.

Hotel nice, rooms are ok, SPA great, food is good.
The only thing I do not understand is how is it possible to work in a Hotel located 10 km from Polish boarder and do not speak a word in polish.
Only 2 women in te reception tried to understand what I was saying and cleaning Ladys.
Waiters, barmans, 4 women on te receptions did not even bother to think what i wanted.
Strange in EU. Maybe they do not like polish customers.