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Reviewed 22 August 2017

all was excelent,the beach super, the location, the service and do not mention about restaurant, because was all that can eat and very good quality. maybe next year will be a pool open late in evening. but all was like in heaven

Room Tip: standard room
Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
1  Thank prangatei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Refide I, CRM at Kamelya K Club, responded to this reviewResponded 23 August 2017

Dear Guest,

Thank you for choosing one of Kamelya Collection Hotels.
It is so much a pleasure for us to read such positive comments about our hotel, it's staff and services. We definitely will share all your comments with all department heads and staff. We were proud to host you, and so much motivated by your review. In the nearest future we hope to welcome you again at our resort. We wish you and your family henceforth all the best.

Kind regards,
Refide İşbilir

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile

The hotel is quite good, I would rate it 5: vast territory, wifi almost everywhere, nice and big room. BUT it has some issues with the personnel. When my son was waiting in the queue for roasted bread with eggs for breakfast sh...t happened which ruined the day. The woman was roasting those breads, my son was waiting. When she was done with roasting I asked her to place two pieces to the son's plate. At that moment she was distributing pieces to the main plate and while she was doing that some pieces fell right into her thrash bin. She started getting at me something in Turkish like it was my fault. It was quite uncomfortable. If she blindsided that' s not my fault. That's not the right way to treat customers. This woman tried to put the blame on me for wasted food instead of admitting it was her fault. That's not fair!

Stayed: August 2017, travelled with family
Thank Slavon7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Refide I, CRM at Kamelya K Club, responded to this reviewResponded 23 August 2017

Dear Guest,

Thank you for choosing one of Kamelya Collection Hotels.
It is so much a pleasure for us to read such positive comments about our hotel, it's staff and services. We definitely will share all your comments with all department heads and staff. We were proud to host you, and so much motivated by your review. In the nearest future we hope to welcome you again at our resort. We wish you and your family henceforth all the best.

Kind regards,
Refide İşbilir

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

Well maintened hotel clnsisting of 3 hotels. Recomended for family wigh kids. Sun beds by pools are always taken by guest which don't show up during the day. We didn' t. Like the the sunbed alligments on the beach. Meals are great but stuff shoul be more frendly. Kids club and entertainment team are the best!

Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank Mihailo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Refide I, CRM at Kamelya K Club, responded to this reviewResponded 17 August 2017

Dear Guest,

Thank you for choosing one of Kamelya Collection Hotels.
It is so much a pleasure for us to read such positive comments about our hotel, it's staff and services. We definitely will share all your comments with all department heads and staff. We were proud to host you, and so much motivated by your review. In the nearest future we hope to welcome you again at our resort. We wish you and your family henceforth all the best.

Kind regards,
Refide İşbilir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

We were with our son (10 years old) and my sister´s family 2nd time in Kamelya and we all were very satisfied again. The hotel is ideal for families. Whole area of the hotel (incl. hotel Selin and Fulya, whose facilities might be also used by all guests) is very very clean and daily maintained. The rooms are also clean and well equiped, garden is beautiful, pools are amazing and the sea just wonderful. There was no problem to find sunbeds at the beach as well as by the pools - no matter, what time you come. All inclusive programme means lots of food, many buffets and restaurant - everybody can choose, what he likes. All hotel staff was very friendly and helpful. Also the security arrangements (roentgen by the entry, cameras at the beach, etc.) are pleasant, so that we don´t have to be afraid of some danger....
Just the only thing, which was not satisfying for us, is the quality of WiFi - it is not working good, actually there was possible to use it (for example to post the photos to Facebook) only at the night...
We will definately come next year again, we love Turkey, Turkish mentality and their friendliness as well as their food, shopping possibilities, the weather, the sea....
We love Kamelya :-) So see you in 2018!

  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank O1382IUjanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Refide I, CRM at Kamelya K Club, responded to this reviewResponded 17 August 2017

Dear Guest,

Thank you for choosing one of Kamelya Collection Hotels.
It is so much a pleasure for us to read such positive comments about our hotel, it's staff and services. We definitely will share all your comments with all department heads and staff. We were proud to host you, and so much motivated by your review. In the nearest future we hope to welcome you again at our resort. We wish you and your family henceforth all the best.

Kind regards,
Refide İşbilir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

It's a nice and friendly hotel for family's and friends.You can really relax their and play if you want some activities with funny animators.This is a place that you must do if you want to go on vacation

Room Tip: Other beds
Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank stefanv719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Refide I, Halkla İlişkiler Müdürü at Kamelya K Club, responded to this reviewResponded 18 August 2017

Dear Guest,
First of all we would like to thank you for choosing our hotel and for the nice review. It's a pleasure for us to read such positive comments about our hotel. We definitely will share all your comments with the entire Kamelya Collection Team.
We hope to welcome you again at our resort.

Kind Regards,
Refide İşbilir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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