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All reviews nice hotel see you next year snack buffet stomach problems hotel area small children big pool cold pool czech republic highly recommend this hotel nice room a wonderful stay swim up room different activities life guards all inclusive package turkey
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Reviewed 16 August 2016

Great stay, beautiful hotel, good food, and of course the ocean just around the corner to run away to whenever needed. Also an excelent outdoor-cinema at the beach, with free popcorn brought to you by the technical staff- even though you did not ask for it.Great stay.

Date of stay: July 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Eiiiia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OkanDemirtasGM, General Manager at TUI Family Life Pascha Bay Hotel, responded to this reviewResponded 17 August 2016

Dear Eiiiia,

I want to thank you for taking the time to share your experience with us, it is great to read your review, I can feel the way you wrote it and it is always good to read how great experience you had.

We hope to see you soon at FAMILY LIFE Pascha Bay.

Warmest regards,
Okan Demirtas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2016

This is a fantastic hotel we have traveled in this hotel since 2004. We have traveled with small children and “big kids”. Rooms are cleaned six times a week .The hotel is located in a quiet environment. Services are wonderful, staff does everything to make you have a good stay.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Atle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OkanDemirtasGM, General Manager at TUI Family Life Pascha Bay Hotel, responded to this reviewResponded 10 August 2016

Dear atpetter,

It sounds like you and your family had a lovely holiday here with us. We are very grateful for your nice review that you have been taking time to write about us.

We hope that we will see you here with us soon again at FAMILY LIFE Pascha Bay.

Kind regards,
Okan Demirtas

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Reviewed 1 August 2016

I stayed with my husband for 10 days at the beginning of July, the hotel is very clean and well organised. All the staff we friendly and helpful in everyday. The food was fabulous and so much choice. The highlight for us was the evening entertainment, the high standard of performance was stunning and the variety each night was so interesting. No wonder they are the No.1 Family Life resort. We would highly recommend this Hotel and plan another trip back in October this year.

Date of stay: July 2016
Thank 404acu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OkanDemirtasGM, Hotelldirektör at TUI Family Life Pascha Bay Hotel, responded to this reviewResponded 4 August 2016

Dear 404acu,

We truly value the opinions of our customers and we really appreciate that you have been taken your time to write a review with all the good experiences you have had during your stay.

Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.

I will make sure to forward your positive feedback to our employees. We hope to see you back with us in the future and thank you for recommending us.

Best regards,
Okan Demirtas

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Reviewed 25 July 2016 via mobile

The blue village really impressed us. We were on a self catering holiday but the hotel made an error with our room by giving us a room facing the restaurants across the road at the rear of the hotel. We had paid for a room with a sea view. The hotel soon rectified the problem and upgraded us with a balcony and sea view. Over all the holiday was great. Weather hot and local people very friendly.

Date of stay: July 2016
Trip type: Travelled as a couple
1  Thank RobDrinkall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OkanDemirtasGM, General Manager at TUI Family Life Pascha Bay Hotel, responded to this reviewResponded 27 July 2016

Dear Rob D,

We truly value the opinions of our customers and we really appreciate that you have been taken your time to write a review about us.

Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.

We hope to see you back with us in the future.

Best regards,
Okan Demirtas

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Reviewed 15 July 2016 via mobile

Pascha Bay is indeed a very good family resort - probably the best I have ever visited. Even though I travelled alone this time and knew I was going to stay at a family resort, it still worked out very well for me.
I arrived very late at the evening, check in was fast and easy. Unfortunately the room I got did not live up to my expectations regarding sea view, but that was quickly changed next morning. I had a Select 1-bedroom appartment at the top floor (3.) in building 5 with an excellent view of the sea and pool/restaurant area.
Pool: clean, plenty of sunbeds, umbrellas, shades over the kids pool and separate pool completely shaded for babies. There is also a smalk waterpark with slides at the beach area which looked good too. Of course all with life guards, in busy pool hours two men at the same time plus the guard(s) at the beach.
Beach: not a very child friendly beach due to relatively high waves and it gets deep few meters out. Bottom is filled with stones, water ok, warm (27 C) but with some sea plant stuff in it (not as clear water as e.g Cyprus Fig Tree Bay or Sandy Beach which is same part of the Mediterian sea). There are sunbeds, umbrellas, showers etc on the beach as expected. But If you are a beach lover this would probably not be your first choice of hotel.
Food: I had chosen all-inclusive and that was a good choice. Food is very good, lot of variety, international and local specialties. Everything looks appetizing and there is a special buffet for children. The only thing I missed was that fruit juice should be fruit juice and not lemonade! You pay extra for real orange juice if you ask for it (freshly squeezed).
Fitness Center: needs an upgrade of the cardio machines and aircon in the room, otherwise it works fine. I also joined some of the fitness classes and water gymnastics which were all really good.
There are many (shaded) playgrounds at the hotel area and picnic spots in the garden.
Even though the air temperature this week has constantly been 33-36 C it never felt too hot due to the wind blowing in from the sea.
All employees at the hotel are super serviceminded and friendly.
The whole complex feels safe and clean. There is not a lot to do outside the hotel so you need a car or take the bus to Alanya or join the guided tours from the hotel if you want to see something else.

Date of stay: July 2016
Trip type: Travelled solo
3  Thank birgitte_bjorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OkanDemirtasGM, General Manager at TUI Family Life Pascha Bay Hotel, responded to this reviewResponded 16 July 2016

Dear Birgitte_bjorn,

We truly value the opinions of our customers and we really appreciate that you have been taken your time to write a review both with all the good experiences you have had and also what we could improve - this is what makes us better.

Providing our guests with the best possible hospitality and service has always been our mission. We have addressed your points, and spoken with all the related departments. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.

I will make sure to forward your positive feedback to our employees. We hope to see you back with us in the future and that we can live up to your new expectations.

Best regards,
Okan Demirtas

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