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Reviewed 27 October 2016 via mobile

but the hotel staff from the spa, and entertaimend are making sexual comments, and are pushing. if you say no they never heard of that.... that is the only nasty thing about it.

the food and the hospitality from the restaurant is good .

Date of stay: October 2016
Trip type: Travelled as a couple
5  Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2015

I've been here just few days ago. Telatiye is a part of german hotel chain Prima Sol and mostly (60%) the tourists there are germans, 25% - russians and 15% - other countries. That is why all personal speak in german only, levels of russian and english languages are very basic. ROOM: I liked the room a lot of as it was modern and spacious. FOOD: The food was good and fresh, but not wow. You may order once per stay a dinner in A-la carte restaurant. I was in fish restaurante - was very good. But the woman who works in guest relationship point is so unpleasant and the line for restaurant can not provide all guests with the possibility to visit it. So - be fast! BEACH: Sea has blue flag and was very nice, but the hotel beach itself was very dirty, full of plastic glasses and cigarettes as germans are hard smokers. And I never saw anybody cleaning the beach inside the day. To reach the beach you need to go 500m. ANIMATION: Animation was really pathetic. Only 1 guy - Mustafa was trying to do smth other 2 guys had always angry faces and mostly were doing nothing. TERRITORY: Hotel has no territory, only the main building + 5 pools: 3 outdoor and 2 indoor, all are very cold at this time :( Inside the building exist over expensive spa club, some shops etc. KIDS: mini disco was completely in german, not really fair for international hotel. Mini club was presented by a small dirty room where children were mostly left unattended and with no planned activities. Children playing yard is not a part of hotel as it is on the street and can be used by anyone . INTERNET connection was average and lost a lot of, especially in rainy days (unacceptable for 5 stars)! HOTEL MANAGMEMT I never saw hotel manager, I think it was one man who was always near reception, but he did not wear anything to recognise him, I mean badge or smth. Twice it were a puddle closer to mini-disco was and 2 kids already slided on it and wet their clothes, I spent 15 min to push anyone to clean it (5 stars?!) NEARBY 1000 from hotel exist Megamol - normal shopping centre and a lot of small shops like oriental bazar.Near Telatiye are TItan and Eftalia hotels that seems to be better, at least animation and facilities for children as I saw and heard it.

Date of stay: October 2015
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank AntoninaR55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
telatiyeresort, Halkla İlişkiler Müdürü at Telatiye Resort Hotel, responded to this reviewResponded 30 October 2015

Dear Guest,

First of all, we would like to thank you for your choosing us for your precious holiday. Your comments are too valuable for us. Some little problems about loud music . We wish you wouldn't have the same critical when you visit us for the next time. We will consider all of your opinions.
We would be very happy if you prefer us for your next vacancy.

Kind Regards,
Your Telatiye Resort Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2015

Very pleasant staff, very good food and service, not too far from the beach, nice pools, lots of activities and entertainment in hotel.
Hotel disco is too loud at night, neighbouring hotel has some loud compressors.

Date of stay: July 2015
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank sandblue2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
telatiyeresort, Halkla İlişkiler Müdürü at Telatiye Resort Hotel, responded to this reviewResponded 18 September 2015

Dear Guest,

First of all, we would like to thank you for your choosing us for your precious holiday. Your comments are too valuable for us. Some little problems about loud music . We wish you wouldn't have the same critical when you visit us for the next time. We will consider all of your opinions.
We would be very happy if you prefer us for your next vacancy.

Kind Regards,
Your Telatiye Resort Hotel Management
ÇİĞDEM AKVERAN

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2015

It's a clean, modern hotel with nice rooms. We were put in a family room for the first night (guess it was to "taste" it :) and then we had to go to our standard 3 bed room. I have to note both were great! The better room would not have been worth the extra 40 EUR/ night rate at all.

Cleaning and maintenance is really great. But if you want the same care and cleanliness make sure you have enough change for tipping the staff.
The wifi was very slow! Useless.

The pool was kept nice and clean. Very pleasant!
Animation was ok.

The food was a bit bland but the variety and the choices were great. Desserts were all the same. Although the presentation of the food and desserts were phenomenal the taste was a bit disappointing. The variety of vegetables and salads was fantastic! So that did make up for it all. Having this said, all of the family found something good to eat on every meal.

Unfortunately the hotel's beach is not at all the best. Actually not family friendly at all. There is a huge rock inside the water that may cause injuries. The water was blurry so no snorkelling material.
The staff were very courteous but don't count on any smiles. They all seemed very tired.

One thing that you should not miss is the hammam at the hotel! WOW! Best experience for the entire family! Worth every penny!

Room tip: All rooms are good!
Date of stay: August 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Djeninenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
telatiyeresort, Halkla İlişkiler Müdürü at Telatiye Resort Hotel, responded to this reviewResponded 18 September 2015

Dear Guest,

First of all, we would like to thank you for your choosing us for your precious holiday. Your comments are too valuable for us. Some little critical about internet and the sea. We wish you wouldn't have the same critical when you visit us for the next time. We will consider all of your opinions.
We would be very happy if you prefer us for your next vacancy.
Kind Regards,
Your Telatiye Resort Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2015 via mobile

Way to the beach . Look at the photos.

We've been here in July 2015. Good hotel. Good rooms. Nice personal. Good restaurant. Good pool. In general, all is good. And the price is quite reasonable.

Firm 4 stars. However not so good outside the hotel. Have a look my morning way to the beach. Do you like such a beautiful garbage mountains?

Date of stay: August 2015
Trip type: Travelled with family
3  Thank Сто Р
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
telatiyeresort, Halkla İlişkiler Müdürü at Telatiye Resort Hotel, responded to this reviewResponded 9 August 2015

Dear Guest,

First of all, we would like to thank you for your valuable comments and choosing us for your precious holiday as well. You help us to grow and develop. We will consider all of your opinions to improve quality of our service. We would be very happy if you prefer us for your next vacancy.

Kind regards,

Your Telatiye Resort Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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