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“Beautiful Setting in a Beautiful Country”
other travellers have booked this property
Villa, pool in a private garden with great location next to Holetown. Just two minute walk to beach.
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Villa, pool in a private garden with great location next to Holetown. Just two minute walk to beach.
Barbados island map Entrance walkway
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Excellent
32 reviews
Villa, pool in a private garden with great location next to Holetown. Just two minute walk to beach.
Barbados island map
Entrance walkway
Front door
First glimpse
Tall coconut trees
Verandah & pool
Private pool in private garden
Garden palms by entrance pathway
Italian stone seats around the pool
A peek at the pool
Verandah overlooking pool
Barbados rum and Pineapple Lodge
Villa layout with gardens & perimeter fence
Villa and the pool
Pool
The verandah and sitting room beyond
Pool comforts
Verandah elegant furnishings
Sitting room  from kitchen
Sitting room
Italian kitchen with granite counters
Master bedroom king bed
Master bedroom too
Master bathroom with shower
Second bedroom ensuite
Marble dining table for 10
Yacht Club facility
Yacht Club view
Luxury shopping moments away
Holetown with restaurants & nightlife
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Overview
Villa -
2 Bedrooms, 3 Bathrooms, Sleeps 5
Holetown, Saint James Parish, Barbados

Reviews from our community

Excellent - based on 32 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
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English first
eikimj
Barbados
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A gem no more!”
Reviewed 30 December 2015 for a stay in December 2015
2
people found this review helpful

I am writing this review while still staying here.....

We spent a month here at the villa summer 2014 and had a wonderful experience.we decided to come back for Christmas 2015. It seems that the villa has not been maintained in the time that we've been away.

We arrived on the 20th after an 8.5 hour flight. The owner hounded me about getting the conceriege information to him to ensure that we had our rooms set up as desired and a welcome basket of food. We arrived with a tired 7 year old and 5 month old. The rooms were not set up and there was no food! Also it did not look like the villa had been cleaned well enough before our arrival.

On the 21st we discovered that the water coming out the taps was brown. We were advised to drink bottled water.

On the 25th (Christmas Day!!!!!!!!!!!!!) we came back from a glorious morning at the beach to find the entire villa flooded!!!!! Water was about 2-3 inches deep in some parts. I was unable to get in touch with the owner by phone. I left several panicked messages as well as e mails. I did finally get in touch with the villa manager who was able to get a plumber and clean up crew to come out tot the villa. It took over an hour for someone to come and then 4 hours for the clean up process. Needless to say, our Christmas dinner was ruined.

On the 26th the water in the bathrooms was still brown and some piece broke off the basin stopping up the sink.

The plumber did not come out to the villa to fix the flood problem and other bathroom plumbing issues until the 29th. In the meantime, the toilet started to bubble every time we took a shower creating fear of another flood!

Today is the 30th and we have not heard from the owners at all regarding the flood or the plumbing issues. The owners did not respond to my voicemail messages, nor have they responded to my emails!

We still have another 10 days here.....but after that we will not be staying here again.

Overall condition of the property Bathroom cleanliness
Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Jan 2016
Dear Mrs January Jones,
We are so sorry to hear you did not enjoy your recent visit to Pineapple Lodge due to problems which arose during your stay.
Our guests who stayed immediately before you and who departed just the day before your arrival were particularly pleased with the conditioned of the villa so we have been surprised and disappointed to hear of your difficulties encountered.
You will recall that we telephoned you after your arrival to welcome you back to the villa, just as we try to do with all of our guests.
Of course Barbados prides itself in having some of the best drinking water available anywhere and we have the water tank at the villa regularly checked and serviced. Since your departure, we have had this serviced again just to ensure there is no repetition of brown water.
It was unfortunate that a flexible hose under one sink in the master bedroom broke on Christmas day whist you were on the beach with your family. Fortunately, the villa is all on one level so that all the water would quickly drain away outside. In any event, our villa manager called me as soon as you reported the problem and she arranged to get our plumber to immediately solve the problem. Christmas and Boxing days make it tough to get replacement parts but I know we were able to sort it out soon thereafter.
As you will have known from your previous visit, Pineapple Lodge is designed to accommodate just 5 guests. Imagine our surprise when we learned only a few days before your arrival that you planned to have 8 people sleep in space provided for five! We felt this was a real imposition on our property but we decided to let it go as you had already paid for flight tickets and the like. Equally, we did not charge you for the extra guests, even though the numbers were an evident strain on our property. Sadly, this over burden became a problem and must have impacted the services in the villa.
I am surprised to hear you may have left me a voice mail. I have checked my mailbox and have found no messages. However, I know that Sheena, our Villa Manager made frequent visits to the house during your stay and I am really quite satisfied that she did an exceptional job under what was clearly a difficult set of circumstances.
I was especially alarmed to heard that two members of your party had gotten into a fight on the villa verandah! Water problem are one thing but fist-i-cuffs between guests is quite another. I gather you may have called the Police for one of the offending parties.
This is the first time we have had a complaint at Pineapple Lodge in five years and we believe your problems were the exception rather than the norm. Each year we seek to make improvements to the property such as the new en suite bathroom in the second bedroom, done earlier in 2015. At the same time, our gardens have been largely replanted and updated to provide a fresh, flowering look for our guests. The plumbing services and air conditioning are regularly tested, albeit it for five people and not for eight in number!
I have just spoken to the guests who checked in after your departure and am pleased to say they are pleased with the experience and am sure they will enjoy their holiday.
Regards,
Richard
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mikeE1234...
Camlachie, Canada
1 review
“Beautiful Setting in a Beautiful Country”
Reviewed 31 August 2015 for a stay in December 2014

My wife, daughter and myself were lucky enough to be able to book the Pineapple Lodge. The house is beautiful, facilities are excellent. The location is perfect. The grounds and pool were nice to come back too. House is within a short walk to any store, resturant etc. and a beautiful beach. The housekeeper was very nice and a hard worker. I can honestly say there was nothing negative about Pineapple Lodge.
Have a Relaxing Holiday and Enjoy.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: facilities and Location
Liked least: Only having 7 days there at Pineapple Lodge
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C
1 review
“The villa is in a perfect location private garden and pool”
Reviewed 27 May 2015 for a stay in May 2015

We have recently returned from a two week holiday at pineapple lodge.It was fabulous !! Private pool,lovely gardens,perfect location.Only 5minutes from beach,shops,supermarket and restaurants.The villa is fully equipped with everything you need,bedrooms are spacious and beds are comfortable,management team are very helpful and are on hand if you need them,the housekeeper Onita was wonderful and couldn't do enought to help everyone.we will return soon.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
145lee
Poole, United Kingdom
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect Villa, Perfect Location”
Reviewed 1 September 2014 for a stay in August 2014
2
people found this review helpful

We have just returned from a fortnight stay in Pinapple lodge and we were extremely happy with the Villa. Luxurious, perfect central location ( we travelled the whole island and in our opinion Holtown and it's beaches were the best ). Management were very helpful, quick to respond to only one issue we had with the A/C unit which was fixed the same day !! Our housekeeper, Onita, we all wanted to adopt!! as she was extremely helpful, nice and made our holiday what it was. Even in low season the weather was fantastic and the Villa and it's pool was a great base for our Caribbean holiday. Limegrove shopping centre, the town and beach were 4 minutes walk away. Highly recommend the nearest restaurant 'Nishi' and Stouts car hire. We would not hesitate to rent this villa again anf if you are reading this with a view to staying in Barbados...BOOK IT NOW !!!!!!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and Pool
Liked least: No negatives
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southport
Reviewed 26 March 2014 for a stay in March 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
26 Mar 2014
Peter,
Thank you for your review and we are glad you enjoyed your second visit to our Barbados home.
I am pleased to say that we are currently planning upgrades to the villa this summer which will include improvements to all bathrooms as well as some work on aspects of interior decor.
We hope you will come back and see the improvements for yourself again next year.
With best personal wishes,
Richard & Clare
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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