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Reviewed 9 July 2018

I cannot recommend this hotel and its staff highly enough. It was our first visit to Corfu but I am sure it will not be the last. The hotel was excellent in every way. Very well located with a safe sandy beach and palm trees and olive trees to shade you from the sun. The facilities and food were of a very high standard and all of the staff went out of their way to make our stay a very memorable one. Nothing was too much trouble for them. We have traveled quite a lot over the years, but this hotel ranks very near the top of any we have stayed in. Thank you for a wonderful and relaxing break.

Room Tip: Our room was a little noisy being above the loading bay, but it didn't cause a major problem.
  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank bernardene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphnila_Bay, Γενικός Διευθυντής at Grecotel Daphnila Bay Dassia, responded to this reviewResponded 27 July 2018

Dear Guest,

There are no words to express how grateful we are, about your rewarding review and your top grades.

Phrases like “the hotel was excellent in every way” “facilities and food were of a very high standard” “ I cannot recommend this hotel and its staff highly enough” is the recognition of our efforts and the best award for our staff!

It is a great honor for us to know that we are about to reach the top of your favorite hotels during your journeys.

We hope to welcome you soon in the future, offering once again our 5 star services and try to reach the real TOP on your list!

Yours sincerely,

Christos Tsaloukis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018

The really best hotel you can choose for a perfect stay in Corfu island.
I mean it! Perfect location. Great pool and sandy beach ideal for both children and adults.
Good animation program. Kids will be excited with mini-club and mini-disco.
Parents can exhale seeing their children busy with professional animation team.

The staff is absolutely awesome:
Efi - guest-service manager - a shining lady who can solve all your questions as if she has a magic stick. Thank you.

Fotini - an experienced receptionist with a talent to find a better vacant room if you do not like your current one.

Ioannis - the best restaurant manager, ready to magically make your prosecco not that dry, and to turn your breakfast/lunch/dinner at the restaurant into a fascinating time with the best food, drinks and surroundings.

Thanks to the team and everyone who made my stay!

If you are reading this and still choosing your hotel - stop thinking: you have found it already!

  • Stayed: June 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
10  Thank Lenochka P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphnila_Bay, Γενικός Διευθυντής at Grecotel Daphnila Bay Dassia, responded to this reviewResponded 28 July 2018

Dear Guest,

We are truly delighted to hear that you had enjoyed your overall stay with us and were pleased with the service and facilities available in Grecotel LUX ME Daphnila Bay Dasia.

Your comments reassure me, and my team that we are on the right direction towards creating memorable experiences for our guests.

I personally guarantee that I will pass your kind words to all mentioned staff, as such comments motivate them to continue offering our guests a great sample of authentic Greek hospitality.

Yours sincerely,

Christos Tsaloukis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018 via mobile

We arrived very late , plane was delayed . We were welcomed warmly , was offered a fruit drink , but nothing else . What a disappointment we felt when we were shown our room . Very hot with the window open , screen pulled across . The air conditioner did not work nor did it for three days . There were three small pieces of fruit on a plate ( fruit basket ? ) , and two uncovered pastries . There was not enough tea , coffee or milk to make a hot drink , if one could have located a plug without moving furniture . The floor was dusty . The beach area is very quiet and tranquil , access is by walking the short distance down the hill or using the regular shuttle bus . Overall the staff are wonderful , the restaurant food was fresh and plentiful. Breakfast was especially good and eggs could be freshly prepared . Lots of fresh fruit and salads always available , fish , vegetables and meats cooked daily on a griddle . Other people may experience better accommodation , the bungalows are more modern we heard , but our room was shabby with an uncomfortable mattress . The shower was difficult to operate . We did not go to any of the entertainments because we could hear them very clearly from our room ! They were very good .

Stayed: June 2018, travelled as a couple
4  Thank Elizajo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphnila_Bay, Γενικός Διευθυντής at Grecotel Daphnila Bay Dassia, responded to this reviewResponded 24 July 2018

Dear Guest,

Thank you for visiting our hotel and writing your feedback expressing both good and bad moments. We are sorry to hear that we didn't meet your expectations in full.

Regarding the below issues , we would like to apologize for the inconvenience caused and we ensure you that, all the necessary measures will be taken for each of the mentioned matters, in order to for us to avoid them in the future.

We truly hope that, the above mentioned unpleasant moments have not spoiled your vacation and will not deter you from choosing our hotel Grecotel LUX ME Daphnila Bay Dassia,for your next holidays.

Best Regards,

Christos Tsaloukis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018

We (2 adults and one toddler) have just returned from a week staying at the Grecotel Daphnilla Bay and couldn't rate it highly enough! Here's a list why we had such a great experience:

Room: Large bungalow room, overlooking the pool and the sea. Very large and comfortable bed, separate shower and exceptionally clean. Very pleasantly styled and decorated.

Facilities: Wonderful pool, with excellent children's pool attached. The smaller kids pool at the front of the hotel was also very handy and generally in shade. Tennis courts, watersports and great bars.

Staff: Absolutely wonderful staff. Friendly, helpful and very polite. Always helpful with toddler and just excellent service every time.

Beach: Wonderful tree lined sandy beach, perfect for families. Always a free sunbed and the creperie on the beach was ideal.

Food: Another highlight. Main restaurant was excellent and the three other restaurants we fantastic. Really great food - Greek, Italian, Continental breakfast.

We visited the other two hotels in the chain - via the free boat service - and they looked immaculate and very plush. However, as a family, Daphnilla Bay was perfect for us.

Highly recommended from extremely satisfied family.

Room Tip: Try out the fine dining on the terrace with views of the Ionian and a gorgeous sunset
  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
4  Thank pedrolawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphnila_Bay, Γενικός Διευθυντής at Grecotel Daphnila Bay Dassia, responded to this reviewResponded 24 July 2018

Dear Guest,

We are more than happy to read that you have been one of our “extremely satisfied families”!

Our mission is to create a delighted feeling to our guests with a continued commitment to service excellence and to make your stay at Daphnila bay a unique experience.

Once again we would like to thank you for sharing your holiday experiences with our future guests.

It was our pleasure to accommodate you and we hope to see you again in Grecotel LUX ME Daphnila Bay Dassia.

Best Regards,

Christos Tsaloukis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile

We visited for May half term as family of 4 2 adults 2 children age 12 and 9.
We stayed in a garden view family bungalow. The room was a good layout with a twin room on entering the bungalow, a very thin corridor and then a double room with balcony.
As other reviews have said, the hotel is on a hill with the main building and pool at the top of the complex and the beach at the bottom.
The staff were really friendly and there was a good choice of food at meal times and drinks throughout the day.
When we visited the Greek restaurant and the chocolate place were not open. We did manage to book on the Asian restaurant at one of the other hotels though. You can get the pontoon to the restaurant and ask reception to get you a ride back.
The children loved the pancakes and waffles for breakfast and up till 6pm from the place on the beach.
The adults loved the Italian restaurant/beach bar. The staff were so friendly and the cocktails were amazing. Special thanks to Giannis and his boss for their hospitality. As much as I hate to tell everyone about it...The beach bar does the best cocktails and I have had to look up the white lady recipe now I'm home. That and black Russian for my husband.
There were a few wasps about on the beach in our last few days, but not loads.

I really hope we can return next year.

Stayed: May 2018, travelled with family
2  Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphnila_Bay, Γενικός Διευθυντής at Grecotel Daphnila Bay Dassia, responded to this reviewResponded 24 July 2018

Dear Guest,

We would like to thank you, for your review on Trip Advisor's site and the positive comments about our services and staff's work.

It is a great pleasure to hear about your excitement regarding the offered cocktails on our beach bar.

We have already delivered your kind words to the beach staff whose faces got a great big smile of satisfaction.

We will be delighted to welcome you again in our hotel and we promise to do our best, in order to offer you some more memorable experiences!

Best Regards,

Christos Tsaloukis
General Manager

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