We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,348)
Filter reviews
1,348 results
Traveller rating
579
553
168
30
18
Traveller type
Time of year
LanguageAll languages
More languages
579
553
168
30
18
Show reviews that mention
All reviews sister hotel st lucia shuttle service hourly shuttle superior room enjoyed my stay hotel restaurant breakfast was included reduit beach home away from home roti rum punch beach chairs bars and restaurants gros islet the general manager pigeon island
Filter
Updating list...
53 - 58 of 1,348 reviews
Reviewed 9 April 2018

Great hotel , great staff , lovely and clean and well looked after , drinks and food well priced with two happy hours every day at lunch time and early evening, not close to the beach but a pleasent 15 mins stroll away , lot’s of shops near by which included a handy supermarket 2 mins walk away , lots of good bars and restaurants near by , the hotel has has it’s own part of the beach link to the main hotel which is useful, people do try and sell you things on the beach (as you would expect) it’s not intense or continuous and as long as you engage them with a no thanks they leave you alone straight away unlike other places I have been , overall the people are lovely the island is beautiful, perfect for a relaxing break, recommended

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank Gemma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this reviewResponded 25 May 2018

We thank you for your valuable feedback. It is indeed lovely to learn that you enjoyed our location, available facilities and took advantage of our on property specials. We are grateful that you selected Saint Lucia and our properties to spend your vacation and look forward to welcoming you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

Friendly staff, good choice of food at breakfast ( we only stayed bed and breakfast) near to centre but quiet. Room cleaned exceptionally well daily with a change of towels, coffee/tea making facilities and fridge. Ice available at the beginning of the block which given the heat was much appreciated - we became addicted to making iced coffee!!

Stayed: February 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Elaine491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this reviewResponded 25 May 2018

Thank you for leaving us this review. We love your subject line as it is in keeping with our Bay Gardens Resorts vision. We are delighted to learn that you found our team members friendly and breakfast offerings enjoyable. We also loved hearing about your love for making ice coffee. We truly appreciate your feedback and thank you for making making us your preferred choice for accommodation in Saint Lucia.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018

Generally lovely staff being very helpful. However, one or two staff were not helpful....this seemed to be where staff thought it was not their job - however, overall very joyous happy staff. Booking problem at beginning but sorted satisfactorily - well done to Esther and Richard in particular!

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
1  Thank jstone2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this reviewResponded 25 May 2018

We thank you for your feedback. We aim to ensure that every guest has a great experience with us at Bay Gardens Resorts. We are delighted to learn that we were able to resolve your booking problem satisfactorily. We will give your regards to Esther and Richard and will continue to work on improving the service throughout our operation.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018

Great hotel in a wonderful location. Walking distance to everything (stores, shops, restaurants and fast food). The rooms were very clean and spacious. This is a Island so the decor looks like it, and is slightly dated. The breakfast was good, Samantha (Concierge) was the bomb! She will make sure you are knowledgeable about everything from what to do in the area, what restaurants to visit, where the party is at to where you can take the kids! They have a shuttle bus that comes every hour that will take you from hotel to Resort... Location, Location, Location was amazing! Don’t hesitate, for the price and value, I would definitely book again...

Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
Thank latoya w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this reviewResponded 25 May 2018

Thank you for leaving us this great review. Our properties are indeed well placed in Rodney Bay within walking distance to various attractions. We are in process of refurbishing our facilities to a more modern, upscale decor in keeping with our Caribbean flare. Samantha is definitely an asset to our keep and we will sure to give her your regards. Once again, thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2018

A very comfortable hotel situated near the town but not noisy. Bay Gardens has a happy and friendly atmosphere with easy access to the beach by frequent small bus or by walking. The staff are all very friendly and helpful and the bar and pool area is the perfect place to meet and make new friends. The musical entertainment is great and on one evening the staff joined in with the clients dancing around the pool, everyone was so happy and it is a memory that will stay with me forever. I left my ipad at the hotel, and they have managed to send it back to me with no problem. Thank you all so much for that. I would love to come back to Bay Gardens one day soon.

Room Tip: Everything is provided, iron, hairdryer, shower gel and even a small fridge in which to store water etc.
Stayed: February 2018, travelled with friends
Review collected in partnership with this hotel
Thank rosybethell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this reviewResponded 9 April 2018

Thank you for your review and for staying with us at the Bay Gardens Resorts. We are happy that you found our atmosphere happy, staff friendly and entertainment great. We hope you found our location convenient and were happy with the level of service received overall. Your positive comments are certainly appreciated and we look to welcome you back once again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews