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“Casual dining at the castle”
Review of The Dungeon

The Dungeon
Ranked #1 of 1 Restaurants in Lahardaun
Certificate of Excellence
Price range: US$17 - US$63
Description: As its name would suggest, the unique setting located on the lower ground floor of the castle invites diners to enjoy a range of satisfying dishes from the bistro-style menu with a focus on traditional Irish cuisine beneath the historic curved stone ceiling. Together with a relaxed ambience, it makes for a wonderful and memorable dining experience.
Restaurant details
Description: As its name would suggest, the unique setting located on the lower ground floor of the castle invites diners to enjoy a range of satisfying dishes from the bistro-style menu with a focus on traditional Irish cuisine beneath the historic curved stone ceiling. Together with a relaxed ambience, it makes for a wonderful and memorable dining experience.
Reviewed 8 November 2017 via mobile

This smaller restaurant books up quite quickly. Dishes served are more on the well known side. Steaks, chicken etc.
We loved everything we ordered but after dining upstairs the night before we were a bit spoiled and wished for the same caliber of service. This is not to say that we didn't have food service, just different.

1  Thank Land2Sea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at The Dungeon, responded to this reviewResponded 2 December 2017

Dear Land2Sea,

Thank you for taking the time to review your experience in The Dungeon.

I have passed your feedback onto our team in both the kitchen and front of house who will address this.

I hope to have the opportunity to welcome you back to Ashford Castle soon.

Kind Regards,
Niall Rochford
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (54)
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20 - 24 of 54 reviews

Reviewed 22 October 2017 via mobile

Dined this evening with my family. We've been in Ireland touring around for the last two weeks. We didn't want a formal meal this evening so we opted for the Dungeon for dinner. We were very disappointed given the location and the prices for the meal. We have had absolutely lovely meals across the country in all types of venues - from castles to pubs to cafes. This was our least favorite experience which is quite sad. The lamb rump was tough, the burger nearly inedible as it was completely overlooked. While this may be the more casual dining option on the property. the quality and preparation of the food is just not up to snuff, even more so given the location.

Thank adnatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at The Dungeon, responded to this reviewResponded 24 October 2017

Dear adnati,
Thank you for taking the opportunity to review your dining experience in The Dungeon.

I have discussed your feedback with our food and beverage team who will be looking into this immediately.

I do sincerely hope we have the opportunity to rectify your experience and welcome you back to Ashford Castle soon.

Warm Regards,
Niall Rochford
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

Had the steak and it was very good. Table was close to others so that it was hard to talk with our small group of 4. Service was not great and prices were high for what was received. Also, we had looked at pictures on line and just expected a better atmosphere. Ashford Castle was exceptional in so many ways and disappointing in many others!

    • Value
    • Service
    • Food
1  Thank Roger R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at The Dungeon, responded to this reviewResponded 24 October 2017

Dear Roger R,

Thank you for taking the opportunity to review your dining experience in The Dungeon.
I am pleased to read that you enjoyed your steak. We use only the finest cuts of Irish Beef to serve.

I have discussed your feedback with our food and beverage team who will be looking into it immediately.

I do sincerely hope we have the opportunity to rectify your experience and welcome you back to Ashford Castle soon.

Warm Regards
Niall Rochford
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

We dined here after dining in the George V the previous night. This was probably better value. Service was friendly and efficient and the food was top class. I had the best piece of pork belly I have ever eaten. It was tender and flavoursome. A meal of lamb was also delicious.

Thank dub24046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at The Dungeon, responded to this reviewResponded 24 October 2017

Dear Dub24046,

Thank you for taking the time to review your dining experience in The Dungeon.

I am pleased to read that you enjoyed the food and service. I have passed your feedback onto our kitchen team and front of house team in The Dungeon who are equally delighted to read.

We hope to have the opportunity to welcome you back to Ashford Castle and The Dungeon soon.

Warm Regards
Niall Rochford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

We enjoyed the meal and the atmosphere at The Dungeon restaurant. Service was great and our dinners were delicious.
Only because there were other excellent restaurants to try on the property did we only eat here once.

Thank Kate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at The Dungeon, responded to this reviewResponded 24 October 2017

Dear Kate H,

Thank you for taking the opportunity to review your dining experience in The Dungeon.

I am pleased to read that you enjoyed the food and service and hope you had the opportunity to enjoy dining in our fine dining restaurant The George V and our international restaurant Cullen’s at the Cottage.

We hope to have the opportunity to welcome you back to Ashford Castle and The Dungeon soon.

Warm Regards,
Niall Rochford
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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