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Reviewed 10 October 2018

I travel a lot, I stay in hotels and AirB&Bs all over the world. This hotel and one AirB&B in Japan are the only places I've had actual problems with.

This hotel is actual trash and the staff are toxic. Check in went smoothly, can't fault the desk staff but then it all started. Lift is broken, awesome, stairs, get to our room and there was a mix-up and it hadn't actually been cleaned. Not a problem, it happens so we left our gear at the front desk and they cleaned and we went for a walk in Mooloolaba. Upon returning the room was clean, sweet. Now I need a shower because I've just been half cooked by Australian UV rays, shower is "clean" but the damage to the tiling, grout and silicone is actually unforgivable. It's was either pure mold, smashed tiles or legit just unfinished.

For a 4 or 5 star hotel this place is actually just easily put, rank. I'd prefer get cancer.

It's an old un-renovated hotel with gross rooms. Make smart decision, pick somewhere else for your money. It's a 2/10

Room Tip: Rooms facing East above 3rd floor will have ocean views, anything on the west side will have a few of back streets usual full of drunk.
  • Stayed: November 2017, travelled with friends
    • Sleep Quality
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1  Thank n0mad201888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 4 weeks ago

Hi n0mad,
Sorry to hear about your experience with us. Lift broke due to events out of our control. However, that building has 2 lifts for which we saw little disruption to our guests. We will look into the tiles of your shower immediately to ensure safety.
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018

beautiful gardens and fabulous lagoon in the central area, a delight to walk around and lovely pathways with grass areas, which creates a nice resort atmosphereExcellent variety of shops on the ground floor, absolutely everything you could want readily availableAnd across the road from the beach = perfect!

  • Stayed: October 2018, travelled with family
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Review collected in partnership with this hotel
Thank StephW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 4 weeks ago

Dear StephW1,
Thank you for staying with us and sharing your experience. Glad to read you enjoyed your stay! look forward to the next one!
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018

Very nice resort with big rooms and good facilities. A little maintinence on electrical items and updating of the colour scheme could be carried out to make this place really nice and make me want to come back again.

  • Stayed: October 2018, travelled with family
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Review collected in partnership with this hotel
Thank tboy2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 4 weeks ago

Dear tboy2018
Thank you for staying with us and sharing your experience. Glad to read you enjoyed your stay! look forward to the next one!
Sorry to hear you encountered issues with electrical items. Will also make a note about colour scheme for future.
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2018

We had a great stay at Oaks Seaforth at Alexandra Headlands. We were able to book in earlier due to our room being ready early. The pool and its surrounds were great. Despite being busy with school holidays it was very quiet.

  • Stayed: October 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank robynf774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 4 weeks ago

Dear robynf774
Thank you for staying with us and sharing your experience. Glad to read you enjoyed your stay! look forward to the next one!
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018

Excellent room with great amenities and amazing views. Good facilities within the resort all very clean. Two great pools and plenty of space to relax. Pool areas great for kids. Friendly service. Definitely go back.

  • Stayed: October 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank debfaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 4 weeks ago

Dear debfaz,
Thank you for staying with us and sharing your experience. Glad to read you enjoyed your stay!
Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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