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Reviewed 6 March 2017

Excellent hotel: spacious rooms, friendly staff and excellent food.

The outdoor pool during wintertime is amazing. The spa gives you a feeling of relaxation the moment you enter.

A wonderfull place to stay during a trip to Flachau

Stayed: February 2017, travelled with family
Review collected in partnership with this hotel
Thank lander2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2017

I have stayed in this hotel the same winter weekend for probably 5 years. The staff are always very helpful with the booking (I always book late notice), and pleasant and helpful during the stay. Rooms are well furnished, the gym and spa are good, and the food is excellent. The hotel is well positioned within Flachau, itself a very nice location. Overall very good value.

  • Stayed: January 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Tourers_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpenhofF, Leiter Front Office at Design & Wellness Hotel Alpenhof, responded to this reviewResponded 19 February 2017

Dear "Tourers",

Thank you very much for your good Feedback to your stay. It´s great to hear that you´ve enjoyed your stay at Hotel Alpenhof.

We will give your complinets as well to our Team!

We are looking Forward to hopefully welcome you soon again.

Your Family Fischbacher & Alpenhof Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2016

Our family visited this hotel in February 2016 for winter holidays.

We were here before and we were satisfied with all the service, so we decided to come again and weren't disappointed.

This is a family hotel with everything you need. Large garage for cars, suitable ski room with exit almost on the skibus station, from where you can reach ski areas: Flachau, Flachauwinkl, Zauchensee, Wagrain etc.

There is a lot of things you can do in Flachau. Skiing, cross-country skiing, sledging...

Hotel has a nice SPA for adults, separated area with small pool for children, connected with outdoor heated larger swimming pool.

Rooms are modern designed and nice furnished.

Dodd is very good and the prices are very resonable.

The hotel is very easy accessible by car. There is a highway almost to the hotel.

Ski area is large and is a part of sportwelt "Amade"!

Mr. Andrej Pogačar ing

Room Tip: Very quiet!
  • Stayed: January 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank 28andrejp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpenhofF, Geschäftsführer at Design & Wellness Hotel Alpenhof, responded to this reviewResponded 15 January 2017

Dear Andrej,

Thank you very much for your good Feedback to your stay. It´s great to hear that you´ve enjoyed your stay at Hotel Alpenhof.

We will give your complinets as well to our Team!

We are looking Forward to hopefully welcome you soon again.

Your Family Fischbacher & Alpenhof Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2016

The most amazing hotel I've stayed at. The facilities are stunning. The underfloor heating makes the walk down to the luxury spa and pool, in bare feet, a joy. The playroom for the kids, I want one at home!! The food is delicious, nutritious and well presented. All the staff (including housekeeping) are warm and friendly, thoughtful and extremely helpful without being overbearing. The room has everything you need, and is comfortable and clean. After skiing with the kids, we couldn't wait to get back to relax. Yes, it's a short bus ride to the slopes, we actually had a car, but well worth it.

Room Tip: The suites with a separate bedroom are spacious and well equipt and very good value for a family.
  • Stayed: March 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank chirobrooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Alpenhof, Leiter Front Office at Design & Wellness Hotel Alpenhof, responded to this reviewResponded 9 July 2016

Dear "Chirobrooks",

Thank you very much for your good Feedback to your stay. It´s great to hear that you´ve enjoyed your stay at Hotel Alpenhof.

We will give your complinets as well to our Team!

We are looking Forward to hopefully welcome you soon again.

Your Family Fischbacher & Alpenhof Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2016

After 3 years for the second time in Hotel Alpenhof. After the first stay I was very positive, today I’m still positive but I also have some remarks.
We stayed this time in the non- renovated rooms in the hotel and the non renovated rooms are not comparable with the renovated rooms.
The room was large, with a bathroom with a separated toilet, but the bathroom is a bit outdated with the shower in the bathtub. Overall the hotel is clean and well maintained, but the hotel bar is like the rooms, a bit out dated

For dinner; The main course of the dinner was still of excellent quality, but the salad bar and choice of desert was very limited, also the breakfast quality was fine, but the choice was again limited and boring.

The staff of the hotel was still very friendly and professional, but we did not see the owner of the hotel and maybe that’s why the operations of the hotel can do with a little bit more attention to detail. For example, there were no refreshments (cold water or other drinks) in the Sauna & Spa area. The run out of fresh towels in the Spa & Sauna area from 18.30 pm. Also in our room we had to call 2 mornings for towels, as the cleaners took the used ones away but not replaced them with clean towels.

Quality price wise the hotels sores very well, friendly staff, good location, but as mentioned a bit more attention to details would improve the overall experience.

Room Tip: Book a renovated room
  • Stayed: March 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank JansenPraha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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