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absolut2
Bratislava, Slovakia

My 60yr old parents were OK with that hotel

Review of Hotel Golfer
4.0 of 5 bubblesReviewed 21 Aug 2020
Liked · This is me rating in the name of my parents. Everything in the hotel was OK. Not special, not disappointing.

Disliked · Mom complained about the need for the hotel to be renovated a bit. And it was a bit smelly inside.
Date of stay: August 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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      Reviews (71)
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      1 - 6 of 71 reviews
      Reviewed 8 January 2020

      We have visited this hotel during our winter break between Christmas and New Year. We have booked a family apartment, which was spacious and comfortable but it was clear that both the room and the hotel are visibly worn and in need of renovation.
      We were pleasantly surprised by quality of the "a la carte" dinner menu, prepared by the French chef who was very forthcoming and has personally delivered the dishes to the table.
      Unfortunately, we were unpleasantly surprised by many more things. Our impression upon departure was that the hotel management prefers "quick money" to seeing its guests return.
      Why? Because every single request that we had was turned down:
      We asked for lactose-free butter or margarine for breakfast because my wife and daughter do not tolerate milk. The answer was: No, we don't have that.
      We asked if we can have half-board, willing to pay the price increase. The answer was: No, that is not possible.
      We asked for chamomile tea for dinner (price: 2,80 eur ), which was served for free for breakfast. The answer was: No, breakfast teas cannot be offered for dinner.
      Because we booked 26-30 Dec, which the hotel initially confirmed and later changed to 27-31 Dec, we asked whether we could leave on the 30th, and keep the extra night for another stay in 2020. Knowing that it has our money in the pocket (we paid full amount in advance), again, the answer was No.
      We definitely will not return to this hotel.
      If you are looking for a hotel with welcoming attitude and friendly atmosphere, do not choose Hotel Golfer.

      Date of stay: December 2019
        • Value
        • Cleanliness
        • Service
      Thank Martin B
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 15 April 2019

      lovely hotel in quiet setting, staff were lovely & very helpful, didn't use the facilities, but room was clean & modern, restaurant was well set out & food was of a high quality and inexpensive. Breakfast was a choice of full English, continental or local, we went for full English and weren’t disappointed!
      Steady 20 min walk into city centre.

      Date of stay: April 2019
      • Trip type: Travelled with friends
        • Value
        • Cleanliness
        • Service
      Thank Jww55009
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Zuzu011, Manažer at Hotel Golfer, responded to this reviewResponded 18 April 2019

      Dear guest,
      thank you very much for your review. We very appreciate it. We are very glad, that you enjoyed your stay at our hotel. You are welcome next time. Thank you again.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 31 October 2018 via mobile

      I didnt expect there is a place such this.. totally in the nature, near to this little town, very nice and very calm people, with trying to do everything perfect for the most importatnt -> their quests...
      tasty food, nice staff and all the details like place for your smartphone on the toiltes, made me feel like in the right place for take some rest and time for myself and family...
      I appreciate also the theme’s weekends (e.i. only for ladies 💄) and the special offers.. and the golf stuff everywhere is so great for me as golf player junior ⛳️
      hope to see you soon..

      Date of stay: April 2018
      Trip type: Travelled with family
      Thank ygiah
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 28 October 2018 via mobile

      I am so sorry to write this. But this was the worst experience ever. The hotel is realy nice, food is good as the soroundings. But it was the first time that managment of a hotel was yelling on us. Something you couldnt believe is actualy happening. We were group of friends with little kids, and every hour we felt, that we are not wellcome here. At the end they also told us, that we were the worst guest ever. We wanted many special things, like somebody came late for dinner or to heat some baby food, use conference room. We were treated like children in a camp. There was no willingness to make us feel welcome find a solution that we fel, but they explaind to us how wrong we were in everything. Sorry for some nice waiters, cleaning lady, they were realy realy nice to us. Please stay as you are, but work for somebody else, if its possible.

      Date of stay: October 2018
      Trip type: Travelled with friends
      5  Thank JanaJ741
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 3 September 2016 via mobile

      Nice hotel with good services,swimming pool and a lot of possibilies for leisure time in history town and in near hilly surrounding.There are a lot of possibilities for skiing in winter and hiking, swimming in thermal pool or biking in summer.Nice personnel with good French chef cook.

      Date of stay: August 2016
      Trip type: Travelled with family
      1  Thank Ivan L
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Zuzu011, Generální ředitel at Hotel Golfer, responded to this reviewResponded 4 September 2016

      Dear Ivan,

      thank you very much for your time to write a review of our hotel. We aprecciate it a lot and thank you very much for your stay. You are always welcome.
      Best regards,

      Zuzana Bieliková

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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