If you want to be safe during your vacation then I don't recommend you this villa. We rented the Ballenas Villa in las Galeras away from the city thinking that it was safe from June 22 thru June 27 to have a relax vacation with my family but the night before our departure around 9pm we got rob by two gunmen inside the house. We were having dinner with my young kids(5 young kids and 2 mothers and 1 husband), my wife and another family when these armed guys went inside the house and grab the kids by gunpoint and puts us all inside a room. We were defenseless and scare. They took money and valuables and marked our family for live with this horrible experience.
We called Cindy the next day to provide us with at least a day of the rent, in order for my family to move away from the Galeras and she refused to give us any money and neither she show up at the place to support us. We left the place as soon the sun came up. I'm not sharing the entire experience here but we just wanted to make the renters aware of the situation so you guys don't go thru the same thing or even worst.
WE'LL NOT RENT AGAIN FROM CINDY EVER AGAIN.
The place is beatiful and we were planning to come back but not after this problem. If you're looking to rent a villa, make sure that it has its own arm guards and don't rely on dogs either.
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