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Reviewed 16 February 2012

This was our first holiday overseas we looked into lots of resorts and decided on the Warwick, we where delighted with the hotel as soon as we arrived it was exactly how we pictured it we found all the staff we met where warm and welcomeing and willing to accomadate any requests we had.

We stayed in a garden view room which was nice and quiet as we had travelled with out our children on this occasion, we dined at nearly all the restaurants but room service was a popular and affordable pick for us, we managed to have dinner one night at the wicked walu it was amazing it happened to be my birthday so the staff organized a cake and sang happy birthday which was very sweet and unexpected.

With so much to do at the resort in the way of activities u wouldn't even need to leave the resort we did the bike ride tour from Warwick to the naviti let me tell u that was an experience but worth the time and effort , the fire walking was great as well as the nightly shows they where able to cater from young too old In what u could see or do and don't worry if you miss it one night they normally have it again later In the week, we also did a shopping tour to signatoka which was unreal just experiencing the markets and the supermarkets was a real culture shock in a good way best thing was we where able to stock up on soft drink and snake which saved a little at the resort.

Just outside of the resort along the beach is a few stalls that do massage and hair braiding they also offer a waterfall tour to a local village at 90pp Fiji dollars which we did and it was one of the best highlights of our stay , and don't worry if ur about to go on a tour like that n it rain it actually makes it rather more interesting.

We Are looking forward to taking our family over with us when we return next year as it is a truly lovely place to stay.

  • Stayed: January 2012, travelled as a couple
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4  Thank Jennalee20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick_Fiji_Resort, Public Relations Manager at The Warwick Fiji, responded to this reviewResponded 19 February 2012

Greetings to you from the Warwick Fiji Resort & Spa!
We sincerely thank you for your comments and we are pleased to read that you enjoyed your holiday at our beautiful resort and that you are looking at coming back next year. Thank you for your positive comments in relation to the rooms, the services, activities & facilities.
Once again thank you for your warm and friendly comments. We look forward to the day when you and your family return to our beautiful resort.
Vinaka and kind regards
Loata Koroi
Area PR Manager - Warwick Group, Fiji

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2012

we stayed for 8 days at the warrick two aldults two kids 4 and 15months we had a marvelious time we were so relaxed the service was top stadded the food at the buffay was a different theme every night kids eat free the food was fresh and lots of it the weather was tropical rain fall but was still hot the natives are so welcoming my kids loved them the pool was clean the beach was even cleaner always maintaining it the entertament was great lots of entertaiment for kids and aldolts we never got sick lots of shops there as well to look around and spend money everyone is always happy and the famious saying is BULA meaning hello so go over there cause i know i am but this time im taking the rest of the families the more the merrier

  • Stayed: February 2012
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2  Thank bellinski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick_Fiji_Resort, Manager at The Warwick Fiji, responded to this reviewResponded 12 February 2012

Greetings from the team at Warwick Fiji Resort & Spa! We sincerely thank you for your comments!We are pleased to read that you enjoyed your holiday at our beautiful resort and that you are looking at coming back with the rest of your families.Once again we thank you for your comments and we look forward to the day when you return to our beautiful resort.
Vinaka and regards
Loata Koroi
Area PR Manager - Warwick Group, Fiji

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Reviewed 5 February 2012

We visited the Warwick for a week at the end of January / beginning of February, mainly just to take a break form work after what had been a busy year.

We started off in what felt like a bit of a comedy of errors as the hotel couldn't find the keys to our room. The concierge got us in there with his master key, but then they found out that the door to the balcony wouldn't lock either. The desk staff dealt with all this excellently and found us another room (in the Suva wing rather than the Nadi one - and as most folk seem to point out, the Suva wing is definitely the quieter of the two wings to be in if you want a bit of peace and quiet).

I'd definitely say that the rooms are very dark. We thought this to be the case in the first room that we were put in (243), but it was even more so in the second (390) - there were three lamps in the room, but no ceiling lighting at all, meaning that it was pretty dark at night when you were in the room.

The bathrooms are the give-away around how dated the hotel is. Having stayed at the Hilton in Denarau on our last visit to Fiji, it was certainly notable that there was a big gulf in the rooms and particularly the bath rooms. That said, we were happy enough with the standard of rooms, as we were not expecting western style 5 star accommodation.

The food in all the restaurants is good (make sure you pay a visit to the Teppanyaki restaurant, which was a great evening's entertainment).

We had a deal that included breakfast and there was always plenty of food at the buffet and I'm not quite sure where the complaints about powdered eggs come from, as they have a chef on hand doing fried and poached eggs as well as omelettes. They certainly looked like real eggs to me!!

The staff were, in the main, very friendly and eager to help. One exception was the General Manager who refused to give his name to my wife who was asking him what they were doing with the stray cats that hung around the restaurant. He told her it was none of her business and refused to give his name to her - and then told the ladies at reception not to give his name. This hardly seemed like the behaviour you'd expect from a General Manager at a 5 star resort, but thankfully his staff were all far better behaved than him.

The resort grounds are lovely, and the staff attempted to lay on entertainment for both adults and kids (it rained most of the time that we were there) but we opted to find somewhere out of the rain and relaxed reading our books.

For anyone interested in a bit of archaeology, we booked a taki that took us to the sand dunes where you could walk to view the 2,600 year old Lapita pottery. It's around a 4.5km walk but was great to see all this broken pottery just lying on the surface of the dunes (although there is no map to find it, we just had to follow the verbal instructions of the staff at the office). We thoroughly enjoyed the walk, although it was very warm in the humidity - I'd suggest getting there in the morning before it gets too hot.

All in all, I'd say that the hotel is decent value, the food is good, the staff are helpful, but the place is in need of a bit of TLC. It's not the Hilton in Denarau (and you can get deals for around the same price), so on reflection, I'd probably aim to head back to Denarau next time. While the beaches aren't nearly as nice as on the Coral Coast, there is more to do and more choice. IF you are after something on the Coral Coast though, this isn't a bad choice.

Room Tip: Go for the Suva Wing if you are after more peace and quiet. There is a pool at this side, but it's much quieter than the Nadi Wing where most of the kids entertainment takes place.
  • Stayed: February 2012, travelled as a couple
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2  Thank 1873KB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick_Fiji_Resort, Manager at The Warwick Fiji, responded to this reviewResponded 13 February 2012

We have noted your recent comments on Trip Advisor and we are obviously disappointed that there were aspects of your holiday that did not meet your expectations! For this we sincerely apologise!We have undertaken a thorough investigation of issues raised in your review and we have taken the appropriate action! Thank you for your positive comments in relation to our staffs however in relation to the General Manager, the General Manager was on leave during the duration of your stay and that was one of our Duty Manager's that was on duty and i have addressed this issue with this particular staff member. I also would like to thank you for highlighting several other concerns in your review. I sincerely apologise that we have not been able to deliver the outstanding Warwick experience that this resort is well known for!Please be assured that your feedback has been taken constructively as a means for us to further improve our resort services & facilities. Once again thank you and we look forward to welcoming you and your family to our beautiful resort again.
Vinaka and regards
Loata Koroi
Area PR Manager

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Reviewed 2 February 2012

Stayed at the warwick for a family wedding for 6 nights with my partner on our first visit to fiji.
We stayed on the 2nd floor Suva Wing with a pool view. The warwick is a beautiful property - right on the beach. We had a great relaxing holiday and spent ours days kayaking, snorkelling, swimming & drinking cocktails. Most of the staff are very friendly and I highly recommended the Teppanyaki at the Japanese restaurant.
The wedding was also gorgeous right on the beach, all went smoothly and we had the seafood platters at Wicked Walu for the Reception - AMAZING!
The buffet dinners in main restaurant & cafe lunch are average.
Spend more time swimming in the pool near Suva Wing as Pool bar can be busy & noisy.
The room was clean & nice with a balcony although as other reviews have mentioned too the air conditioning needs to be fixed (is not that cool even on low temp).

The not so good: Room Cleaning was not done all at once, towels were brought back at different times, we were often left short of bathmats, facewashers & not all amenities were restocked each day.
There are many chairs around pools & beach however people put towels out early like 8am to reserve chairs for the whole day when they only use the pool once or twice.
There are costs to use the Gym, Tennis Courts, squash.
If plan to snorkel alot, take your own snorkelling gear as the resort says there is a half hr limit, however many people keep the snorkel gear all day & dont return it!!
A little far from the airport 1.5-2hr drive.

There are a few things that need to be improved on, however it is just so beautiful & relaxing at the warwick that they dont matter that much. We will definitely be returning to fiji

Room Tip: Ask for the Suva Wing if travelling without kids
  • Stayed: January 2012, travelled as a couple
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4  Thank peach6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick_Fiji_Resort, Manager at The Warwick Fiji, responded to this reviewResponded 4 February 2012

Greetings from the Team at the Warwick!
We sincerely thank you for your comments!We are pleased that you enjoyed your holiday and our beautiful resort and that you are looking at coming back. Thank you for comments in regards to our Wedding venue and the Wicked Walu menu. We have also addressed our Housekeeping Department on the issues that you have brought up. Once again thank you and we look forward to welcoming you to our resort again.
Warm and kind regards
Loata koroi
Area PR Manager - Warwick Group, Fiji

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Reviewed 1 February 2012

Beautiful resort, very nice room, staff was extremely friendly, food was delicious ( especially the lovo buffet and the beautiful Wicked Walu restaurant ), would definitely recommend this place to anyone heading to the Coral coast.
It is very isolated indeed so if you wanna experience the real Fiji and meet the locals expect to travel long distance. Head down to the beach and walk towards the closest village for cheap massages, drinks and snacks, and look for Lino Cappucino (that's right) for good deals on tours .
Great place.

Stayed: January 2012, travelled with friends
5  Thank GregKo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick_Fiji_Resort, Manager at The Warwick Fiji, responded to this reviewResponded 4 February 2012

Thank you for taking your time to provide comment on your recent stay at the Warwick Fiji Resort & Spa! Your positive comments in regards to our buffets is highly appreciated. Once again, thank you so much for your comments and we look forward to welcoming you again to our resort.
Vinaka and kind regards
Loata Koroi
Area PR Manager - Warwick Group Fiji

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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