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Reviewed 29 November 2015 via mobile

We stayed for a night with 2 meals. We were 6ppl in one nice room, which has 2 beds. It's sometimes better since ppl like us are actually 2 families.
The meal was great. Hidabeef was really tender and some other local specialities were served.
Their service was also very good. All of them were extreamly friendly :)
Of course the Onsen was really great.

Date of stay: November 2015
Trip type: Travelled with family
Thank mar0730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

Checked-in at Royal Hotel Miyabi-tei, then we were led through tunnel and elevator to its annex building Tsuki-no-Akari where we stayed.

Royal Hotel Miyabi-tei -
Most were dated dark standard rooms, with a few traditional decorated rooms with private onsen
Dinner offered Hida beef
Nice lobby with lovely handicraft dolls
Hostess was kind, offering to take pictures for us, even when we were across the road by the river.

Public onsen and outdoor onsen (like bath tub in barrel) on 7/F
foot massage and vending machines on 7/F
Tea room, souvenir shop on 1/F
Free footbath ’Ya’ outside lobby

Check-in: 15:00

For a Luxury stay, it would be a wise choice to book its sister hotel, Tsuki-no-Akari - set on hillside with total of 8 villas.

JR from Nagoya to Gero 4100 yen for express non-reserved seat

Room tip: all rooms face main street of Gero with view of river and bridge
Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank GGHolliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2010

We stayed at Hanare no yado Tsuki no akari which is part of Gero Roya Hotel, with the rate of over 37000yen/person/night. No direct confirmation email from the ryokan when we booked. They did rang a few days before our stay but they didn't leave a message when we were away, so we had to figure out the missed call number and rang back ourselves. The woman at the front reception was cold and stern when we arrived and the middle aged woman who was in charge of taking care of us served us hot tea while it was boiling 39degrees when we arrived. She was flirtatious and very chatty like the 'mama' at Ginza throughout our stay but we went along with it and were nothing but polite throughout. However, she went too far by insulting us at the dinner table while serving a dish with her remark that it is such a wasteful thing that a lovely man is married to such an ugly woman. We thought the remark was not only inappropriate but also offensive and we did complain & asked for her to be replaced but we also got insulted by the old man at the front desk. In the end, we did get her replaced but the apology that we got from the staff looked forced and insincere. We didn't think the food was good either (presentation was alright but it didn't seem well thought out and rather cheap skate) and the outdoor hot bath was full of ants. We didn't sleep well because the air-conditioner blew straight onto our faces while we were sleeping but we had to leave it on because the weather was very hot. Overall,definitely fall far below expectation and not worth the price tag!

Date of stay: July 2010
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank optj89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2018
Google Translation

Date of stay: October 2018
Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2018
Google Translation

Room tip: いつも書いてます。悪い部屋はパンフレットになし
Date of stay: June 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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