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1 - 6 of 151 reviews
Reviewed 27 March 2016 via mobile

We just spend a night at this onsen hotel. The hotel is located at mid hill. Is take about 10min from town center. The buffet dinner was excellent, it have a lot of variety to choose Japanese food as well as international food. The onsen pool was great. During the stay, we stay at Japanese style room. The room was very big, well maintained and very comfort. There is a small gift shop located at hotel lobby. The most interesting part for this hotel is the hotel lift. It's looks and function like a cable car, very interesting. However, the lift a bit slow and small. When there is a group of tourist check in, you need to wait some time for the lift.

Date of stay: April 2015
Trip type: Travelled as a couple
3  Thank L2074CWrobertk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2015 via mobile

It's our first family trip ever and I couldn't be more thankful and pleased with the service of this hotel. From the parking area, a coaster took us to the hotel's entrance. Check-in was a breeze (ofcourse if you speak Japanese).
Our room was cozy with a perfect view of the city and the mountains. But the best part was the buffet dinner. Crabs, steak, , desserts and many more. For the first time my husband ate sushi! The service was beyond our expectations.

The view from the hot bath was spectacular and the water felt good. It made our skin smooth and soft.

One suggestion to make the hotel even more family-friendly is a kid's play area. Our 8 month old baby was still wide awake at 10 pm so we had walk around the hotel until she felt tired. The hotel staff mentioned a babysitting service available but only if a reservation was made. It would have been nice if a play area was available for parents to play with their babies or toddlers.

But overall the experience was great. Will book again for a friend who will propose to his girlfriend and for another family getaway.

Date of stay: December 2014
Trip type: Travelled with family
Thank Rezza L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

Had a dinner buffet there. It was incredible with a huge variety of japanese food. One gets to cook the meat on a little pot and we had endless supply of the large Japanese crabs. Great food great variety. They even have a live band performance during dinner.

The hotel offer a hotspring bath with a view of the alpine mountain. I heard it has the best hotspring bath in town.

Date of stay: April 2014
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
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Thank TerryLeong8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2013

Hotel was located on a hill, about 10 to 15 mins by foot if you wish to check out the streets and the hotel's surroundings. There was a hot spring within the hotel and there were both indoors and outdoors. I preferred the outdoors more because I could soak in the tub, breathe in the cold air and take in the scenery all at once. The rooms each had its own balcony, with a really nice view of the surroundings, which was separated from the room by a panel of glass sliding doors.

The room was rather spacious and clean but slightly small. It was laid with tatami mats and we were pleasantly surprised when we saw the futons that were prepared nicely for us after we had returned to the room from dinner. As for the bathroom, it was kind of cramp but really clean and the bathtub and toilet area were separated only by the shower curtain so water might get out a little if it is not drawn properly.

The service of the hotel staff was excellent. They were extremely helpful in helping us with directions when we asked for the nearest convenience store.

With regard to the buffet breakfast, there was a wide variety available for hotel guests to choose from. Also, at the lobby, there is a gift shop that sold snacks and souvenirs.

Overall, I enjoyed my stay there and would definitely recommend to travellers.

Date of stay: March 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gerrrilee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile
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Date of stay: December 2018
Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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