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Reviewed 27 May 2016

Although we were booked in , the staff were not prepared for us , were very unfriendly and quite rude ! Totally unhelpful and not welcoming !
The hotel was very dull and tired looking . We have visited India on three occasions and stayed in many hotels and home stays and this was by far the worst .
The room was not prepared for us ....no toiletries , we had to ask 3 times for towels to be provided !
We decided not to even have breakfast there , as they made us feel so uncomfortable .....stayed one night and left early in the morning .
Would not recommend this hotel to anyone !

  • Stayed: May 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 7 December 2016

Greetings from The Vijaya castle.........

Thank you sir for your feedback . Dear sir first of all we are Really sorry to the situation you have faced through your stay ..we have taken this review as very sincerely and seriously. Also we assure you in future stay of each guest are valuable for us and we will take care every one as much as the standards and policy of the hotel..... Sir kindly please stay with us when the you are visiting India next time hope your stay will be the best ever you stayed .......

Thank you so much.........

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2015 via mobile

Among the only few hotels of its class in the neighbourhood, Vijaya castle has a nice ambience and a truly nice venue for fine dining. Traditional Kerala cuisine served in a special taste and calm but lively ambience to the guests

Stayed: January 2015, travelled on business
Thank Sarosh_Kothandath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 7 December 2016

Greetings from The Vijaya Castle.......


Dear sir,

Thank you for your valuable feedback . i hope your each stay will be enjoying and comfortable..



Thank you sir......

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC