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4 - 9 of 409 reviews
Reviewed 27 January 2022

Have you ever wanted to experience a hostel but still want to pay a hefty price tag? Well, with the AC Hotel at the National Harbor you’re in luck!!

This hotel comes with all the familiar comforts of a century old, worn down European style hostel with the American inflated price tag of luxury that we have come to know and hate. Decorated in tones of dark brown and pea soup green, experience a time warp back to the 1980's as you step inside. Enjoy a tediously small room complete with Costco inspired shared amenities, (none of those pandemic-appropriate single serving shampoo/conditioner/body wash here!) and enough mold/mildew to inspire your own homegrown penicillin recipe. Don’t forget to admire the Jackson Pollock-esque mold sprayed across the shower door, which really shines once a picture is taken, truly an ingenious splattering of modern art!

You’ll need to bring along shower shoes to avoid the thick coated mildew along the green tiled floor, unless you are just itching for some unique Prince Georges County foot fungus.

No European hostel would be complete without unsightly lampshades and not to worry, these lampshades have been expertly ripped and stained to match the decor style.

No detail is left untouched or looked over. The walls are ripped in the corners to reveal holes; rust stains the pipes and bathroom corners; and, the pièce de résistance…the wallpaper, which amongst its brown striped pattern also gloriously showcases small black hairs. If you are missing your black lab back home you will surely be comforted by this design.

This hotel does give one a sense of a time warp and the most surprising part? It’s only six years old! Absolutely astonishing to see a company truly invest in and dedicate themselves to this type of decor.

I’m sure the surrounding bars (and even the hotel bar!) enjoy the decrepit flair of the AC hotel, as my husband and I had to drink ourselves nearly stupid before we could gather the courage to return to the room. We debated over brunch whether to eat the cost of another night and move over to the Westin across the street (where we would have to pay for another night, albeit in an actual hotel), or just suck it up and stay. I’m not sure staying was the right choice.

In all seriousness, please avoid this hotel. The National Harbor is a lovely place with fantastic restaurants and a vibrant atmosphere. Don’t dim your experience with the AC hotel which will surely leave a bad taste. Stay at the Westin or Marriott Residence Inn (which are both in the same immediate area!) for less money and certainly a more enjoyable rest. The Gaylord is only steps away and you don’t have to be a guest there to enjoy their wonderful interior. The Marriott family should be embarrassed of the AC hotel and will hopefully work on improving, or at the very least decreasing the price, of this disaster.

Date of stay: January 2022
    • Cleanliness
    • Service
Thank F7203GXalexandram
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 December 2021

Terrible experience with Marriott regarding moving the reservation to another property. Marriott had zero consideration for my circumstance, or coordination between siloed properties. I was charged twice for my stay, once by each of the properties with zero help from Marriot after.

Date of stay: November 2021
  • Trip type: Travelled on business
    • Rooms
    • Service
Thank Namydit83
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rick Sawyer, General Manager at AC Hotel by Marriott National Harbor Washington, DC Area, responded to this reviewResponded 13 December 2021

Namydit83,

I am very sorry to hear that things did not go as planned for your stay this weekend. We would like to better understand what took place so we can try and rectify the issue. Please call the hotel at 301-749-2299 and ask to speak with the manager on duty so your issues can be addressed.

Regards,

Rick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2021 via mobile

I enjoyed my stay. The room was clean and spacious, with a mini fridge. The water temp and pressure were good to go as well. It's in an excellent location and directly across the street from the waterfront/river. There are eateries all around, you do not have to go far for a meal.

Date of stay: October 2021
Trip type: Travelled with friends
2  Thank CountryGurlOnTheGo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 August 2021 via mobile

Just came back from a weekend stay with some friends! I absolutely loved the property. Check in was very quick, staff was very friendly. The lobby smells fresh and also has an outdoor patio area overlooking the “strip” and Potomac River (lobby’s on 2nd floor). We were in RM 725 (Double Queen Room) and loved the layout. Very clean, beds very comfortable. Room does come with complimentary water, mini fridge and safe. I read some reviews saying the room sizes were small; I did not think that at all. It’s a pretty spacious room. They do offer breakfast and have a market open 24 hours. Parking garage conveniently located next door to the hotel. I really loved the safety/security features at the property. You need to scan your room key to open the main entrance sliding doors as well as the elevators. Numerous restaurants, shops and attractions all walking distance. Highly recommend the Walrus Oyster Ale House Restaurant which is right next door to the hotel. Overall, it was a great stay and will choose this property again when visiting National Harbor!

Date of stay: August 2021
Trip type: Travelled with friends
1  Thank castellij2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 March 2021 via mobile

We were recommended this hotel by a friend.
The room was really small so if you like space this is not the room for you (King room)
The hotel was pretty and the ambiance was nice and the staff was very friendly but the room didn't match the hotel lobby. We were in walking distance to everything which was a good thing. There are no dressers or any place to put your clothes, there was no microwave, the plaster was falling the ceiling where the bathroom was at, it was mold in the shower ceiling and the shower floor wasn't clean. (Bring Lysol and shower cleaner or shower shoes).

Date of stay: March 2021
Trip type: Travelled as a couple
4  Thank saj8380
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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