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All reviews protea group beautiful hotel kruger park comfortable bed stopover en route reception staff a la carte menu room service buffet food staff went out of their way lounge area nice garden staff were amazing a lovely stay swimming pool malta nelspruit
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Reviewed 11 December 2017

Good location on route. There is nothing around the hotel, except lovely views, but they had a good bar and restaurant and the most comfortable bed that after a long day travelling was very welcomed!!

A very comfortable and well set out hotel, nice friendly staff, who managed to sort an alternate room for us within minutes (2 friends didn't really want to share a double, no matter how big it was!). Great shower. Felt very relaxed at this lovely hotel. Good safe parking and good sized rooms.

Room Tip: If you have luggage, go for a ground floor room.
  • Stayed: November 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Red1301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozwane, General Manager at Fortis Hotel Malaga, responded to this reviewResponded 5 January 2018

Dear valued guests
We were delighted to receive your commendations about the impressive service offered. We assuring you that we will keep up the good service at all times.
Thank you for choosing to stay at Fortis Hotel Malaga and we look forward to welcoming you back again soon.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017

My family stayed at Malaga from 8 - 10 Dec to celebrate my dad's 90th birthday. The staff went out of their way to make it a memorable visit. The food was excellent and the staff were amazing. Very friendly and could not do enough
Thank you to everyone for making our stay so amazing.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank BestRestuarants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozwane, General Manager at Fortis Hotel Malaga, responded to this reviewResponded 12 December 2017

We are delighted to hear that you enjoyed your stay with us. Thank you for your visit and we wish to welcome you back in the nearer future. We assuring you that the words of thanks will be shared with the team.
Wishing you and family a Merry Xmas and Happy new year
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017 via mobile

Not in Waterval Boven quite a few kilometres passed it. This wasn’t a problem for us, we just needed a bed for the night and somewhere to eat.

Bed extremely comfortable, room overlooking well kept gardens.

Restaurant was buffet service. A good choice as we experienced food we wouldn’t usually have ordered. Really tasty. Staff very accommodating, nothing seemed too much trouble for them.

Not disappointed with our choice.

Stayed: November 2017, travelled with friends
Thank GillHenlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozwane, General Manager at Fortis Hotel Malaga, responded to this reviewResponded 5 January 2018

Dear valued guest

Thank you for your words of appreciation after sharing your comments with us during your recent stay at Fortis Hotel Malaga. We are delighted to receive your compliments and we will certainly congratulate the staff their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us.
We look forward to welcoming you to in nearer future and to hearing from you gain!

Best regards

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Reviewed 12 November 2017

I stayed at the Fortis Hotel Malaga from 3-5 November 2017 as part of a group participating in the Kaapsehoop Marathon that took place on the Saturday morning. The hotel was brilliant in terms of assisting our group with the race. They provided us with a tea and coffee station at 3am together with nourishing pre-packed breakfast packs and a bus to transport us to and from the event. On our return in the afternoon we could cool our tired bodies in the sparkling pool while the friendly staff served us drinks and lunch and a spa was available for massages at a reasonable price. The children were entertained with a movie so the adults could relax.
The hotel itself is a lovely old building with beautiful, well kept gardens. There are chickens, geese, rabbits and other birds that fascinated the kids. The service is incredibly warm and welcoming, the staff were absolutely lovely, although sometimes a little overwhelmed by a group of our size all ordering drinks etc at once. Our booking was for dinner, bed and breakfast. The buffet meals were served in the dining area which opened onto an outside patio. The food was delicious. I particularly remember the home made custard served with dessert and the hash browns and crumpets with breakfast. My room had a enormous and very comfortable king sized bed with crisp white linen and fluffy towels. It had a great view out over the pool area. The bathroom was small but well equipped. There is a safe in the room as well as TV and hairdryer. This is a great place to stay to explore the area and I really do recommend it.

Room Tip: The first floor rooms overlooking the pool are great.
  • Stayed: November 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank LindiSpez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozwane, General Manager at Fortis Hotel Malaga, responded to this reviewResponded 5 January 2018

Dear valued guest

Thank you for your words of appreciation after sharing your comments with us during your recent stay at Fortis Hotel Malaga. We are delighted to hear that you receive exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us.
We look forward to welcoming you to in nearer future and to hearing from you gain!

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

A good stop-over en route to the Kruger. We were a big group using the hotel as our base for a race in Kaapsehoop. The staff are super friendly and really made an effort to accommodate our every need. Rooms are quite dark but perfectly comfortable, (our bathroom didn't have a separate shower) and we found the buffet food served at breakfast and dinner tasty. The staff make up for any shortcomings in the room decor and the terrible roadworks taking place just outside the hotel. A huge recommendation to the Manager who was up before 3:30am to make sure that we had breakfast packs and made sure we we were safely on the bus, as well as organising a local Swazi dance crew to perform and movies for the kids!! Reception staff, dining room and bar staff equally charming and efficient - a lovely stay - thank you!!

Stayed: November 2017
Thank Willirose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozwane, General Manager at Fortis Hotel Malaga, responded to this reviewResponded 9 November 2017

Dear valued guest

We are delighted to hear that you enjoyed your stay and staff took extra care to make your stay memorable. Thank you for the extra comments, we promise that we will look into it.

Best regards

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