This is interesting hotel located in one of the biggest shopping centers of Finland, practically in the middle of Finland's countyside.
The hotel has a bit old-fashioned but glamourous style and decorations. Even the standard rooms are huge and well equipped. Our room was tidy, too. You cannot adjust the temperature of the room with air-conditioning and it is impossible to open a window. Luckily, during our visit, it was not so warm.
Service at the reception was friendly but that was basically all about service since for example restaurants are very much relying on self-service. For example, in the evening, when we went into Vesa's Pizza & Grill restaurant, we have to wait in a queue to cashier's desk to place our orders over 20 minutes, instead of going to table and waiting for to be served. And on breakfast, there was plenty of free tables but they were all very messy as not being cleaned for a long time.
I think the hotel and restaurants in the shopping centers should invest more on serving people and maintenance as the facilities are fine but service is not on that level.More
- Free Wifi
- Free parking