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Reviews (455)
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Traveller rating
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108
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44
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All reviews breakfast buffet needs updating staff were all very friendly short staffed small fridge and microwave spa services are heated indoor pool mont orford lake balcony frustration tubs
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2 - 7 of 455 reviews
Reviewed 4 September 2022 via mobile

Arrived and given keys to a room with unmade bed, wet towels on floor, housekeeping clearly not been in. Hotel apologised, upgraded us to a suite - nice, it's our 50 wedding anniversary so all good.
Out all day yesterday till 10pm. Came home to unmade bed, wet towels, deja vous. Called down, that's right they said, we only service the room every three days if you are staying that long!
You have to request towels, shampoo, coffee ( supply 2 capsules at a time so be prepared to decide if you want evening or morning coffee!)
This place is not cheap, quite the opposite. It was jumping last night (Saturday) with a wedding party (thump, thump, thump of loud music - loud happy people yelling their good nights at 2 am).
I have little french, and Sunday morning receptionist had same competence with English. She gave me towels and coffee whilst trying to convey the hotel's policy, which she said is clear in documentation. Probably is, not looked. I just used the room fees and star rating to assume we were not in the YMCA.
If you come only for the golf, you may like it here. We will not be back

Date of stay: September 2022
Trip type: Travelled as a couple
Thank geoffl928
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 August 2022

We stayed at this hotel for 4 days. The room was very clean and spacious. The staff we very helpfull. WE like having a small fridge and microwave in the romm and enjoyed gaving a balcony with a nice view of the MOnt Orford mountain. WE had breewakfast one morning. The buffet was plentiful and a wide selection of choices. I played golf on the course which was in great shape and fun to play and the price was reasonable. On our last evening, we enjoyed a great meal in the restaurant. A limited menu but great food.

Room tip: Get a room on the side of the lake. Less hot sunshine in the afternoon.
Date of stay: August 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank jmcbrunette
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 March 2022 via mobile

We have stayed here once before and that was Feb 2019. We thought it was nice didn't notice it to be dirty or anything but this time around was gross. Our first room had pee still on the toilet seat, side tables not wiped down thank god bedding was changed. Our second room had used contact lenses on the night table in plain site.... I mean if you look at the table you can see it. I know the staff are trying but this is gross, at that point because it was our last night we didn't bother complaining we cleaned it ourselves and I don't think we will be back. Either hire more cleaning staff or inspect the rooms your selves things are not being cleaned the way they should be to wipe a side table even rushed takes literally 3 seconds...

Date of stay: March 2022
Trip type: Travelled as a couple
1  Thank LarissaB677
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 March 2022

Room is not clean, missing a lot of things starting by towels, fire logs, bathrobes, glasses, etc.

Old dishes in front of our door when we arrived, lots of hair in bath. Very disapointed. Not worth it.

Date of stay: March 2022
Trip type: Travelled as a couple
Thank Mathieu B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 October 2021

My wife went to the Manoir to enjoy a relaxing 4 days in the fall. She arrived there and despite the fact she had a confirmation of her reservation there was no reservation upon her arrival. She had reserved a Junior Suite so they gave her an upgrade to Executive Suite. They might have done this but it was the most disgusting suite I have ever seen after seeing her photos. THERE IS NO WAY IT DESERVES A 4 STAR STATUS. It is worse than a 2 star Covid or not. The room looked like it had not been cleaned in months. Carpet very dirty, fridge condensed several inches thick and yellow color. Dust all over the place. My goodness how can they possibly charge more than $100 for this room. She stayed 4 nights and it cost almost $1,000.

I really think she deserves a refund as even the tub and sinks were not clean, Can you believe it?

It is very unfortunate as it is a beautiful location, and a beautiful property!

Date of stay: October 2021
    • Sleep Quality
    • Rooms
    • Service
Thank cliffr736
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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