The concept of transforming the historic castle into a hotel is truly interesting, and they have restored the exterior and dining halls well. The breakfast hall was spacious and beautiful, and one of the grandest halls we've had breakfast in.
However, the service staff didn't speak English very well and we couldn't communicate well with them, which diluted our experience.
- They have a wellness area for customers, which we found out through the directory in the hotel room. It would have been helpful for the staff to inform us at check in, as we were unsure if it is open to all their guests.
- We read in the room directory that they have about 8 English TV channels but we couldn't access any. We were told it was due to network issues.
- We read that they offer a paid tour of the castle everyday at 11am. When we enquired, we were informed that at least 4 guests are required (we're a couple) and turned away. Would have been nice if they took down our details and see if there might be other guests interested.
- At breakfast, we tried to ask if it includes coffee besides the instant coffee at the buffet table. The server tried her best to be helpful and take our order - but brought the coffee with a receipt.
If you stay there, nevertheless, do check out the wellness area. It's well-equipped with a small pool, jacuzzi and saunas, and a great way to unwind.