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21 - 26 of 336 reviews
Reviewed 25 October 2017 via mobile

It is a very special experience to spend a night in a castle basically in the middle of nowhere. The castle has been reconstructed quite recently and is nicely decorated. The tour around was pretty iinteresting. Thellness is good, if there are few people you even get to enjoy it privately.

We were not that much satisfied with the food, it did not have a quality of a 4* hotel, not much options and was quite basic, at 9:30 there was few bread and pastry left for breakfast although it was served until 10. Our room was not cleaned during the day, which would also be expected from a 4* hotel. It would also be good if a hotel informed guests when booking if there would be a wedding during their stay as the music at 1 in the night can be quite disturbing. We did not complain as we didnt want to brag about a wedding but having known it in advance we would probably have booked a different time.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank zuzanap655
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SimonaGrand, Manažér recepcie at The Grand Viglas, responded to this reviewResponded 9 November 2017

Dear Zuzana,

Thank you for your review. We are delighted that you enjoyed your stay at our hotel. We are sorry about your bad experience. We promise our services will be improved.

We'd like to see you again.

Best regards

Hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017

The concept of transforming the historic castle into a hotel is truly interesting, and they have restored the exterior and dining halls well. The breakfast hall was spacious and beautiful, and one of the grandest halls we've had breakfast in.

However, the service staff didn't speak English very well and we couldn't communicate well with them, which diluted our experience.
- They have a wellness area for customers, which we found out through the directory in the hotel room. It would have been helpful for the staff to inform us at check in, as we were unsure if it is open to all their guests.
- We read in the room directory that they have about 8 English TV channels but we couldn't access any. We were told it was due to network issues.
- We read that they offer a paid tour of the castle everyday at 11am. When we enquired, we were informed that at least 4 guests are required (we're a couple) and turned away. Would have been nice if they took down our details and see if there might be other guests interested.
- At breakfast, we tried to ask if it includes coffee besides the instant coffee at the buffet table. The server tried her best to be helpful and take our order - but brought the coffee with a receipt.

If you stay there, nevertheless, do check out the wellness area. It's well-equipped with a small pool, jacuzzi and saunas, and a great way to unwind.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank piscesfishie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SimonaGrand, Manažér recepcie at The Grand Viglas, responded to this reviewResponded 9 November 2017

Dear Winnie

Thank you for your review. We are delighted that you enjoyed your stay at our hotel. We are sorry about your bad experience. We promise our services will be improved.

We'd like to see you again.

Best regards

Hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2017

Stayed one night in this truly wonderful establishment located in forestry area of Slovakia. The renovation of a derelict fortress has been a truly magnificent achievement offering outstanding accommodation for all .

Restaurant offered a varied menu of excellent quality. Breakfast in main hall was of the same standard.

A special mention to Mg Aniko Hudinova who was exceptional in her customer care and genuine warmth. The Hotel are most fortunate to have someone of her nature and professionalism.

Room tip: All rooms are truly amazing. Beds are sumptuous.
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank PGF31
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KatkaGrand, Manažér at The Grand Viglas, responded to this reviewResponded 19 October 2017

We would like to thank you ever so much for all of your lovely words about our Hotel The Grand Vígľaš****. We are delighted that you enjoyed your stay. Thanks for sharing your experience with us. It gives a real sense of motivation to our team to read such positive and nice feedback. We hope to welcome you back to the Castle in the future.

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Reviewed 20 August 2017

We came from Hungary and it'd been for quite a few months that we wished to visit this castle. Finally, the day came and we were not disappointed at all!!! The castle is located in an absolutely unique location that dominates the area with fantastic views. The buildings have been restored to their historic, authentic state with a lot of care to the tiniest details. The staff is highly professional, skillful, helpful and kind. The facilities, comfort and food are first class. We very much enjoyed the spa area with the children. Congratulations and thanks for everything - we'll certainly return!

Date of stay: July 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank sandor145
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KatkaGrand, Manažér at The Grand Viglas, responded to this reviewResponded 30 August 2017

Dear Sandor,

thank you for your rewiev and for your stay in our hotel. It is pleasure for us, that you enjoyed your stay and you would like to visit us again! Looking forward to see you!

have a nice day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017

My parents went there for 3 nights. They were pleased by every detail
- rooms were very nice, quiet and clean. cleaning service did their job very well
- food was extraordinary, very wide variety of foods, also local ones, rich breakfast
- staff was professional; e.g. when passing reception, receptionist stood up to greet always; waiters were amazing
- special thanks to masseur (who had plait), his neck and back massage was superb
- pool was clean, surroundings were nice as well

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank absolut2
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KatkaGrand, Manažér at The Grand Viglas, responded to this reviewResponded 30 August 2017

First at all, thank you for your rewiev. We apreciate, that you choosed our services as a gift to your father. We are very happy that your parents enjoyed stay in our hotel and had a very good time here. We hope, you will also visit our hotel.

Take care and have a nice day.

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