It is not free shuttle service at all as written on your beautiful expensive brochure...
when i asked to your receptionist many reasons given, each person with each reason and they were not at the same page
It seems a small matter but when it came to a responsibility, as big brand as accor, who should take in charge?
I asked to Ms. Selviana, the front desk staff, but the explanation was not professionals as expected and it made me upset. More
- Free Wifi