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Reviewed 17 September 2017 via mobile

This was our 5th visit to Sunrise since 2010, and it's just as good now as it was the first time; to be honest, it may actually be even better.

Firstly though, after hearing a few grumbles about the 5 star rating on here, please learn how TripAdvisor works before having a chunter. TripAdvisor ratings are based on guest reviews and are not an official rating system based on amenities; check with your tour operator for those. These apartments are 3 star rated by Jet2, even TripAdvisor estimates the official rating as being 3 star. Don't blame Sunrise for your inability to understand the difference between an opinion based rating system such as TripAdvisor and official ABTA style ratings. Right, now I've had my own grumble, I'll continue with the review.

The apartments are basic, but are clean, comfortable and well maintained. They are perfect for the type of holiday we enjoy, forming a perfect base from which to explore the island. If you want a holiday where you want to sit in your room all day watching Sky Sports, this is not the place for you. The pool bar does show most sports, if you ask the lads behind the bar for a particular match, they will do their best to find it for you. The pool bar also does a decent array of snack foods, and a pretty good range of drinks, all fairly priced.

The guys and girls who work here are the real starts though, they really cannot do enough for you. Yianni and Arri do the day to day running of the place and are exceedingly good at their job, whilst being friendly as hell to boot. You can have a good laugh and joke with both of them, and they treat everyone as their friend. After 5 times there now, I would actually count them as friends to be honest. The lads are helped out by two amazing young ladies, Melina and Kiera, who are both the smiliest, happiest girls you could meet. Me and my wife got on particularly well with Kiera, despite her being a Manc! We really hope to see her there again one day, whether working or as one of us punters. The rooms and grounds are cleaned and maintained by two cleaning ladies who are both very efficient and friendly, and the unbelievably hard working Ivan. The guy never seems to stop, he's got more energy than the Duracell bunny.

The location of Sunrise is almost perfect, situated at the edges of the village, a 5 minute trundle away from the centre where the tavernas and bars are located. It's one of those locations where it's close enough to the action to be easy access, but just far enough away to still remain peaceful and serene. The main town of Hersonissos is a 15 minute walk downhill if you want the mad nightlife, so again it doesn't impact upon the peace of Sunrise.

I honestly cannot say enough good things about staying here, it has become mine and my wife's sanctuary away from home, a place where we can go and forget about the world for a couple of weeks. We know we'll have a great stay and be well looked after, we'll be amongst friends, we'll come back relaxed and fatter because of the good food on the doorstep, and we'll just generally have a wonderful time. We're already planning our 6th trip back for 2019.

Do yourself a favour and just go, you'll thank me later.

Stayed: September 2017, travelled as a couple
3  Thank Rikki816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017

we have just recently returned from a weeks stay at the sunrise. we were last there 8 years ago & have found it quite difficult to re book due the popularity of this place. sunrise is still family owned & run. there are only 30 rooms in the grounds.the rooms are basic,but our room 302 was very spacious. rooms cleaned every day (apart from sunday) by 2 lovely cleaners. nothing a problem. the grounds, gardens & pool area are very well kept & yet again very very clean. big thank you to jannis & aris who are always about. very nice to see the rest of the family during the week. surise is only a short walk from the village which then leads onto another 2 villages. real old crete. cant wait to go back

Room Tip: the higher the rooms the better the view. only 3 high though.. small & neat
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank al d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

I've just recently returned from an 11 day family holiday in Koutouloufari - I've been 3 times to this gorgeous village but this was our first time staying at the Sunrise, and it's the best hotel I've ever stayed in, in Greece. It's just fantastic; the whole hotel and rooms are spotlessly clean, the pool area is also spotless with plenty of sun beds (saw some reviews that said there weren't enough, but there were plenty when we were there). The staff at the Sunrise are brilliant, so friendly and happy to help. When we arrived, our bags were taken to our rooms as we enjoyed a complimentary welcome drink and snacks which was lovely! We also went to the Greek BBQ which was so much fun and there was so much food! Overall it was a fantastic stay and I'll definitely be back, and would highly recommend. Thank you Sunrise for making our holiday so wonderful!!!

Stayed: August 2017, travelled with family
2  Thank SJD_224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2017

Just had a 2 week stay with a large group. Excellent value for money. Rooms are fairly basic but have everything required. The staff are so friendly and always happy to help. Lovely pool area with bar serving food all day/evening. Short 3min walk and no shortage of places to eat and drink. Had a wonderful time and would certainly recommend.

Room Tip: Rooms away from the pool are quieter but not really an issue.
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank notsofussy2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile

This was our 4th visit to Sunrise. It did not disappoint. Once again we thoroughly enjoyed our stay with the Sunrise family. There had been a few changes for the better. The standard of service, cleanliness, food etc was amazing. We are now looking forward to returning next year.

Stayed: August 2017, travelled as a couple
Thank alig481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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