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Renaissance Naruto Resort
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Reviews (632)
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All reviewsreasonable pricetop floorfirst floorvery comfortable roomone nightocean viewjapanese stylehotel is locatedstayed nightsdelicious foodhot springsopen airrelaxing environmentwide selectionbuffet breakfastdancebalcony
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Reviewed 4 November 2017

We planned to stay only one night but we prolonged it to have a complete relaxing day at the coast. The hotel is very luxurious and well kept but as some mentioned it it some years old and not designed according to the latest fashion (complaining on a very high level). The rooms are very big, superclean, and we had a balcony showing to the sea. The dinner buffet was really good but not worth the high price of about 35 Euro. If you stay more than one night you get the lunch for free and this is comparable to the dinner. One chef could perfectly speak English and I learned a lot from him how to prepare and eat the different japanese dishes, this was very helpful and friendly, thanks again. The two Onsen were marvelous and relaxing. We were late in October but spent some time at the perfect beach close to the hotel. We can fully recommend this hotel if you need some time off during your trip.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Claudia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017 via mobile

Lovely Hotel! Great View!! Me and my family enjoyed our stay very much!!
Special thanks to Mr. Hiyajo 比屋定! He Checked-in us and well explained all the hotel facilities. We asked him about the ferry to Wakayama, he checked all the information for me immediately. He knew that reservation will be required for the ferry and the staff at the ferry could not speak English, Mr. Hiyajo assisted me for the reservation without my request. He is very helpful and super friendly!

Stayed: July 2017, travelled with family
Thank IanIPxD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2017

My family stayed in the Renaissance Naruto Resort for a night in late January 2016.  The hotel located in a quiet and pretty seashore.  I requested an additional bed in my twin room and the hotel staff upgraded our booking to a spacious 4-bed family room.  My children loved really it!  Indeed the room was well-maintained and typically clean.  Parts of the exterior walls of the hotel building were having renovation works, that did not affect us however.  Our room had a terrace that offered a stunning sea view.  We saw sunrise there in the next morning at our room.  At night we heard of occasional terrace door banging sounds probably generated by other hotel guests at their own rooms.  They ceased before mid-night.  The air-conditioning worked excellently and kept us in a comfortable temperature.   
Our plan included a buffet dinner.  It was a Friday night and the restaurant (on the first floor) was almost full.  It appeared that most guests were Japanese in yukata.  The restaurant staff communicated with us mainly by sign language.  The dinner offered fresh sea foods.  I particularly liked the sashimi, fired oyster, and udon.  With extra payment you could have a selection of a wide range of wine also.  
We used the same restaurant for the buffet breakfast in next morning.  Again the food was in Japanese style.  We noticed that another restaurant on ground floor offered western-style breakfast.
I have used both the indoor (on the top floor) and outdoor (on ground floor) onsens. The outdoor one offered sea view with better atmosphere.
With a reasonable price we could have a stunning sea view, spacious and very comfortable room, fine Japanese food, both indoor and outdoor onsens, good services, plus proximity to local attractions of the Arts Museum and the Uzu-no-michi.  We were all satisfied.  We definitely recommended this hotel to family and couple travelers.

  • Stayed: January 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Joe_Chan_HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2017

The hotel is of absolute luxury - a wide view of the sea, facing the rest so sunrise could be observed, and plenty of stars can be seen at night. The Japanese semi-suite is very large, with two compartments, a bar area and a balcony. The hotel has four restaurant and we had dinner at the Kakiyasu grill restaurant - great food with fish head, beef, pork and chicken. A beach is also nearby for those who are fond of water activities. Four hot springs is available and the outdoor spa at first floor has an absolutely stunning view same as the rooms. Awa dance show is also available every night but conducted in Japanese.

The only item for improvement for the hotel is the transport access - free shuttle is only available to the long haul Bus Station and paid shuttle to Kansai area. There is a bus to Tokushima airport but was not enlisted on its website (not even the Japanese version). No shuttle bus is available from Tokushima or Naruto Station, paid or not, and they advised you to take the local bus from Naruto but it is at an one-hour frequency and service hour is very limited. Access to Naruto Park is also limited with the same local bus - from there you can observe the whirlpool.

The price is not that unaffordable. Highly recommended for those who want to spend a little more for luxury services.

  • Stayed: February 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
6  Thank ugin38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2016

We liked this resort for several reasons. First, it is very near the major sites in Naruto - ~1 km from the art museum, ~3 km from the bridge and whirlpools. Second, the rooms are spacious, clean and fully stocked with amenities (including a free washing machine & dryer). Third, the onsens were impressive - the ones at the top floor have a view to kill for and the ones downstairs are outdoors! Fourth, complimentary buffet breakfast was an impressive spread that was delicious. Fifth, the gift shop has everything one may want to find from the area. It had exceeded our expectations and this is much more than just another blocky bland resort.

  • Stayed: November 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank lowyingliang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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