We hired and booked a snowmobile half day with you..I can't thank you enough for your help and... read more
We hired and booked a snowmobile half day with you..I can't thank you enough for your help and... read more
We hired snowsuits and boots off Perhesafarit during our stay in Levi. The staff were really... read more
We booked the 2.5hr two fells tour at 10am on NYE. We were 2A and 2C, it was a particularly cold day but the kit given to put over our existing ski wear, or trade with their own gloves and boots was great. My children were not cold at all as given additional layers. both driver and passenger handle bars are heated which is a great touch. The knowledge of the staff checking we were as warm as could possibly be checking sizes for circulation etc was great. They were all really friendly. The tour was great and we were lucky which such beautiful clear skies, regularly stopping to check on us and to allow for photos. We thoroughly enjoyed this experience, it was just us and one other person so felt like a private experience compared to the long lines of big tour operators excursions we regularly passed. Thank you for a great morning- would definitely recommend and would recommend booking direct.
Thank you for your nice review. It is nice to hear you enjoyded the safari with us. Safari around the Kätkä fell is good choice and Hanhipirtti is cosy, nice Cafe behind the Kätkä fell. Hope to see you again in Levi, welcome!
Visited this location for a snowmobile safari. Arrived a little earlier than our planned time, and the staff looked at us shocked and asked to go and visit the supermarket till our allocated time. We asked if we could not wait inside. After all, we were only 10 mins early. They agreed and told us to sit down in the changing seated area. .. our safari time approached, and no one came to tell us what to do, so we approached the desk again. Whilst the ride out was "okay," it wasn't really enjoyable and not something I'd want to do again. Your feet get really cold on the snowmobile. One of the riders had an accident and went into the back of the snowmobile infront, the guide came over to the individual at the end and appeared to be really aggressive and was only interested if the snowmobile was damaged. Not one checked on the child on the back to see if they were okay. This is not an experience I would want to do again and definitely not with this company. Customer service is appalling.
Thank you for taking the time to share your feedback on your recent snowmobile safari. We sincerely apologize for any disappointment you may have experienced and regret that we fell short of delivering the experience you had hoped for. Ensuring the safety and well-being of our customers is our top priority. We want to assure you that our guides always prioritize checking the well-being of our participants first before assessing the condition of the snowmobile in the event of an incident. We understand your concerns about feeling cold during the ride, and we acknowledge that ensuring warmth in extreme conditions can be challenging.
Your insights are valuable to us, and we appreciate your understanding as we continually strive to enhance our services.
We hired snowsuits and boots off Perhesafarit during our stay in Levi. The staff were really helpful in sizing us up and helping us find a fit we were comfortable with and everything was very clean. The prices were very reasonable and most importantly, we were all very warm! I would recommend Perhesafarit to anyone needing clothes hire and I found them to be really responsive when I was emailing them with questions.
Thank you for kind feedback and for choosing Perhesafarit! We're pleased to hear about your positive experience with our snowsuit and boots rental service. Our team is dedicated to providing helpful assistance to ensure a comfortable fit, and maintaining cleanliness is a standard we uphold. At Perhesafarit, we prioritize both quality and affordability to enhance your experience. We appreciate your recommendation and look forward to serving you again on your future adventures!
We booked a privat tour to Swanshore. Marja-Liisa arranged an unforgettable beautiful trip. Our guide, Asko, made everything perfect. He had patient with us and prepared an excellent lunch break in a wooden cottage. We had sooo much fun. I would like to thank you all to make the birthday to a beautiful lovely event.
Greetings
Bernd
Thank you for your kind review. We were happy to arrange an unforgettable trip to our private cottage in Swanshore. We´ll tell Asko your regards. Hope to see you again in future.
Merry Christmas and Happy New year!
Kind regards, Marja-Liisa
Easy to organize by email, when we arrived very friendly reception by the staff, helpful and customer focused. Helped us find the right sizes of outer clothing. We had a guided tour to Porotila, guide gave clear instructions and was helpful throughout. A fun and exciting activity!
Thank you for your good review. We are delighted to hear, that we succeed to arrange nice adventure to you. Welcome again to Levi and Perhesafarit!
We really enjoyed our excursion! This family run business is professional and highly to recommend. We did the swan shore tour which was a very pleasant tour from about 60km. The guide was very helpful and made us feel very safe and comfortable. He explained everything very clear. Also the quick lunch break is nice to warm up at the fireplace with some snacks!
Thank you for your good review. Nice to hear you had a nice day on our safari. I tell your regards to the guide, who was on the safari with you. Welcome again to Levi and Perhesafarit!