We did ski to this place from levi center. If you just want to hear about customer service, jump over the things about the cafe.

The cafes selection was very small and overpriced. There wast any lunch. The only salty thing was piece of chicken-feta pie and price was 5 euros. 5 euros doest maybe sounds bad, but the size of that pie was 1 of 20 on the hole pie. Two small coffees and two doughnut was 12 euros. Its okay in lapland, but water did cost 1 euro per glass. With coffee and doughnut paying of glass of water didnt feel fare collection. Place was nice, but where is the ambition on this entrepreneur. Some lunch would be nice, example some easy soup.

So about the customer service...after we where eating and drinking the over price water, we were going to the toilets before we did leave. A women and the owner did walk past us and the women yell at loud on very loud noise that "these toilets are only for the customers! Should i response on that in some way..." and watch me. She assume that I wast customer and was very rude to yell that. Have a little fait on the customers! The owner (man) did also say to my spuose that these are customer toilets... It was very rude, they didnt ask if we were on the cafe, wich we did, but they just assume we werent. These people shouldnt be at customer servise.

We were planning to go see the ice sculptures, but after that no way.

And yes we are from finland and have been many of these places and they were speaking also finnish so we did understant the situation right.