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Review Highlights
Very friendly service but a bit overcrowded

We have visited this skiingbtrack cafe or restaurant for many years and really liked it, especially... read more

Reviewed 30 December 2021
ristosan
,
Espoo, Finland
via mobile
Beautiful place to meet reindeers

In this place you have opportunity to meet Finnish reindeers, feed baby reindeers, take sledge tour... read more

Reviewed 22 March 2016
VenlaJ
,
Helsinki, Finland
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12 - 17 of 28 reviews
Reviewed 28 December 2013

We booked our Reindeer Safari with Thomson. I asked the rep why Thomson was more expensive than other companies over there. She explained that the Reindeer ride was about an hour with them and with the other company much less. We decided to book with Thomson. How wrong was I. Our Reindeer ride was only 20 minutes. We were split into two groups. Our group was left to play with a sledge until it was our time for the ride.
To play with a sledge to make up time I don't need to pay that much. I paid for 4 adults, each 127 Euros. A waste of money.
If anyone goes to Levi, book your adventures through the tourist centre. It saves you a lot of money.

Date of experience: December 2013
3  Thank JohnPiket
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janita K, Gerente at Levin Lapinkyla, responded to this reviewResponded 20 February 2018

Sorry for the late comment but we never worked with Thomson company. I think you mean another reindeer farm near from us but we hope see you in Lapinkylä and show you this wonderful nature with our reindeers!

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Reviewed 25 December 2013

We saw few reindeers but did not get ride since it was fully booked. Service was unfriendly: service person ignored us and continued chatting with her friend rather than asking our needs.

Date of experience: December 2013
2  Thank Johanna P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janita K, Gerente at Levin Lapinkyla, responded to this reviewResponded 20 February 2018

We are really sorry to read that and comment late... Also we did fire this person you describe in the comment and we have much better attention for the costumer service. Also we always recommend to everybody to reserve with time to can get a ride with us. Sorry again and thanks for the comment that help us to change our mistakes!

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Reviewed 17 January 2010

We rented 2 snowmobiles and a trailer for kids to go there from Levi, was easy to find with the help of the map. We did the 5 km ride, Was nice to do something diferent but the reinders ride to slow and the temperature was around - 26ºC, so it was frooozen! but nice experience. The guide was not very kind but ok. we enjoyed at the end a hot chocolate and dounuts in the main buiding.

3  Thank Mallorca1977
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janita K, Gerente at Levin Lapinkyla, responded to this reviewResponded 20 February 2018

Sorry for the late comment. Also we want to see you back again and show our changes in our personal and better treatment to the costumers. See you soon! Thanks for the comment.

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Reviewed 2 February 2022 via mobile
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Date of experience: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 May 2021
Google Translation

Date of experience: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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