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“A Fine Service Apartment Near Disneyland Paris” 4 of 5 bubbles
Review of Appart'City Confort Marne la Vallee - Val d’Europe

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Appart'City Confort Marne la Vallee - Val d’Europe
Ranked #5 of 5 Hotels in Montevrain
Hong Kong
Level Contributor
362 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
“A Fine Service Apartment Near Disneyland Paris”
4 of 5 bubbles Reviewed 10 September 2011

My wife and I just completed a 2 night stay at this hotel, and we found it to be of excellent value. I had read all of the other TP reports, so I knew exactly what to expect.

First of all, forget about the four star rating - this is a service apartment and self catered for the most part (for this reason, hotel ratings do not really apply). It compares favorably to the Hampton Suites Buena Vista at Orlando, where we stayed last year, albeit considerably newer. At less than 100 Euros a night, it is a great bargain.

Next, on to the issue of the hotel shuttle (a black 8 seater SUV) and where to be picked up coming out of the Marne Vallee Chessy station. It is indeed behind the Gaumont Cinema, but if you are coming here for the first time, I suggest you take the No 43 bus to Parc Montevrain. The reason being you're facing the front of Gaumont, and the staff will tell you that there is no back of the cinema. They're right - you have to take a huge walk around the back of the Gaumont to find the pickup area (it isn't marked). And no, it's nowhere near the taxi rank or bus station, as another TP report has noted.

A lot of fuss has been made about the hotel shuttle and how there is no queue. At first, I couldn't understand why the hotel didn't enforce lining up for the shuttle, but then if you think about it, it makes sense - when over 20 people (and that's low season) all want to cram on an 8 seater and everyone is a guest, it's in a lose-lose situation no matter what it does.

Last tip, after you finish with Disney, don't bother waiting for the shuttle - all the other guests who haven't read this TP report have the same idea as you. Instead, take the RER to Val d'Europe and wait to get picked up by the shuttle from there.

About the scathing reports regarding staff service, nothing could be further from the truth. Remember, these are the French, a proud people who expect you to speak French. If you do make that attempt, they will warm to you and give you service. If you treat the place like you are still expecting a four star standard hotel from the US or UK, then you'll get the cold shoulder treatment. The staff all speak English adequately, but they, like many French in any part of France, expect you to make the effort first.

In total, we took the shuttle 4 to 5 times, and spent 8 Euros total for public transportation getting to the hotel on arrival, and taking the train to Val d'Europe after Disney. Would we come back? Not a resounding yes for the reasons above, but yes nonetheless.

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank jrocker7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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953 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Birtley, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 29 August 2011

We hadnt originally booked the P&S but our original hotel booking via easyjet was cancelled so we were upgraded from 3* to this 4* for no extra cost (to us). The quoted price of a room is 209 euro a night, we paid less than 1/3 of that...

Our taxi driver from CDG had never heard of the hotel and after driving about the val d'europe area for about 30 mins he got out and asked directions at another hotel & we eventually arrived. Other guests we spoke too reported similar problems with taxis & sat nav not knowing of the hotel !! To say this hotel is in val d'europe is a bit misleading its at least 20/30 mins walk away. We couldnt find anything (restaurant/shops) within walking distance with small children?

Rooms were comfortable & spacious enough with a small kitchen so you can make your own breakfast saving the 16 euro per person the hotel charge !!!! There is a massive supermarket in Val d'europe to stock up on breakfast items. On our first night about 2AM we heard the sound of dripping water, the AC unit was leaking through the ceiling. We reported this to reception the next day and were told it would be fixed. Each night the AC leaked & we eventually gave up telling the staff as it appeared that no one was actually repairing the problem only emptying the unit & it just filled up and leaked again. Rooms were cleaned ok but it appeared that they could do with giving the corridors a hoover & clean

The shuttle bus runs every 30 mins to Val d'europe / Disney, personally we had no problems as they ran 2 buses most of the time so never waited more than 15/20 mins. One driver in particular was very helpful and unfeasibly polite . Some guests reported problems with a cavalier approach to the Q system by some guests. The shuttle picks up at the bowling/cinema complex at Disney and it can be problematic knowing who is actaully Qing for which shuttle service.

All in all for what we paid we couldnt really complain and apart from AC issue I would use again if the price was right..

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank gateshead_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Montevrain hotels

Algarve
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 24 August 2011

This hotel is not a four star property on its best day! The rooms are ok, bathrooms are nice but the cleaning staff are horrible. They do not clean the kitchens and they start banging on your day at 9AM sharp every day. Beds are horrible, no tv in the bedroom, internet is the pits and the food is worse than dog food! The spa next door is so expensive and there is no swimming pool, it is a specialty spa pool not suitable for children. There are better hotels in the area for a quick visit to Disney!!

  • Stayed August 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
County Dublin, Ireland
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 12 August 2011

We booked a spacious 2 bedroom apartment including breakfast for 5 of us for 230€ on booking.com the breakfast was copious, the room was immaculate and very comfortable.
The snack menu in the hotel was reasonable, but lacked choice, so we ate in the nearby restaurant village in Val d'Europe (3 mins by car) and that was pricey too - I would recommend eating at the apartment if you can be organised enough. Other comments mention the inefficient bus service to and from Disney, we went by car.

Room Tip: Try to get the deluxe suite - there are two bathrooms and 55 m² of living space
See more room tips
  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Catherine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 August 2011

Plus Points:
1) Spacious rooms,
2) Clean bathrooms
3) Friendly staff

Negatives:
1) Shuttle bus is very small given the number of guests
2) Beds seemed to have bed bugs
3) Breakfast was not great given the 16 euro pricetag
4) Rooms do not have wi-fi / only wired internet (lobbies do have internet though)

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jafars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Appart'City Confort Marne la Vallee - Val d’Europe

Property: Appart'City Confort Marne la Vallee - Val d’Europe
Address: 21 avenue des Frenes, 77144 Montevrain, Marne-la-Vallee, France (Formerly Park & Suites Marne la Vallée - Val d’Europe)
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Montevrain
Amenities:
Bar / Lounge Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Montevrain
Price Range (Based on Average Rates): €
Hotel Class:4 star — Appart'City Confort Marne la Vallee - Val d’Europe 4*
Number of rooms: 224
Official Description (provided by the hotel):
Park & Suites Prestige Val D'Europe is located in Montevrain on 1-hecture parkland, 10 minutes from Disneyland Resort Paris. It offers a shuttle service to Disneyland.Each air-conditioned studio and suite has modern decor. They include a fully equipped kitchen and dining area, a flat-screen TV with satellite channels, wired internet and a private bathroom.A buffet breakfast is served daily at the Prestige Val D'Europe. ... more   less 
Reservation Options:
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Also Known As:
Park & Suites Prestige Val d`Europe Hotel Montevrain
Park And Suites Prestige Val d`Europe
Appart'City Confort Marne La Vallee - Val d’Europe Montevrain

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