On entering the hotel, everything looked very nice. But attention to detail is sadly lacking! For example, loose sink taps, a shower which never worked properly even after being looked at, hammock unusable on the balcony, broken parasol on the pool terrace. On top of that a very meagre breakfast. Various options, the one we chose comprised of scrambled egg and two miniscule bread rolls and jam. For the price it was very disappointing.

I recently stayed at this hotel this month. The hotel was clean and quiet for sure. The employees need some training on how to smile and act as if you enjoy your job somewhat. The employees seemed as if they were afraid to speak. Secondly, the breakfast is far from being GREAT as someone described in their review. I have traveled all over Colombia and stayed at many hotels. The breakfast at this hotel was almost pathetic. To pay almost $150 a night....I certainly expect better breakfast service and food. The waiters took your order, brought your food to the table, and never returned. The coffee was absolutely disgusting. Colombian coffee is not like this.....cold and no flavor whatsoever. We had to leave and buy coffee elsewhere.
The rooms were okay, no balcony, but clean. The pool is ridiculously small, and the jacuzzi was not clean. The new section of the hotel as promoted in the photos, appears nice, but is actually smaller in person. Just an average hotel, nothing boutique about it. The location was great, close to everything. The room view was of a roof, definitely got screwed on the room....and this was a suite....ridiculous. I wont be staying here again. The price should actually be about half of what they are charging....way too little for what prices are being charged.