We stayed over a puente weekend, so the hotel was fairly busy but didn't seem crowded. It's pleasantly decorated in a typical folksy Colombian style, but definitely not high end. Our room was comfortable and warm and we liked being able to light a fire at the end of the day. The bathroom was a bit small, but there was plenty of hot water and shelf space. The staff and management were friendly and obliging.
I thought the breakfast was very poor, however, more like the sort of thing you would expect in a cheap hostel: extremely weak coffee, pappy sweet white bread and a caldo with very little flavour. My partner had a small plate of plain scrambled eggs that were again flavourless - after that we decided to eat breakfast out.
The large jacuzzi bath in the room is a nice addition, but be aware you need to call reception to turn it on for a limited 30 minutes.
There was wifi in our room, but it was too slow to be usable for anything other than the odd WhatsApp message.
The hotel is about a 15 minute walk from the main square - best not to rush as the cobbled streets can be tricky and the pedestrian sidewalks are patchy.
Overall, we were happy enough with our stay, but for the same money we have had much better in VDL.