The attention is excelent and kind, the breakfast is delicious and very complete, the room with chimney is confortable, clean, with hot water, television with cable and a minibar. There are tables outside in the garden and parking.
I recomend 100% the hotel, it is a nice place for to relax a time
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the problem started during check in where european id cards were not accepted as proofs of identity. Fair enough. The problem was when the owner started saying that without passports the police could come and take us back to our countries... Not very welcoming!
The rooms are small and the decor... Outdated to say the least.
You have no freedom... When leaving they come after you to take your keys and you cant use the sauna without informing them.
The breakfast is very very poor. orange juice, two choices of food and coffee. With the food comes a tiny miniscule arepa and if you dare to want more they charge you and are quite arrogant.
Wouldnt go there not even if it was the only option in town!! I dont think the owners have been to a hotel ever.
The hotel is located a few blocks from the old part of Villa de Leyva. Staff is friendly and helpful. rooms are a bit outdated and rather basic. No safe, not enough storage room. Beds are o.k. We booked via hotels.com, breakfast is not included. Spa is simple but good, reasonable prices. Value for money is o.k.
Thank you for your opinion. You booked the room by Booking, and the breakfast is not included. we wait for you in the next visit to Villa de Leyva.
We had a great time, excellent bedroom with Jacuzzi. Great attention, includes a very complete breakfast, nice spa for massages. Great location (5-minute walk to the central square). I will go back undoubtedly. We visited in a special holiday in Colombia, Candles Night, great fire works show.
Thank you for your opinion, we wait for you in your next travel to Villa de Leyva.
My expectations of this hotel were far higher. I think the reason for this is that the hotel is also a spa and that there are two types of hotel rooms available - standard and those which are much higher for guests who have come to use the spa. I was hence surprised and disappointed by the standard of the rooms. The first one was very small and dark with lots of mosquitos. I requested to be moved and was reluctantly moved to a room at the front near reception. It was clear that the room had not been used for some time as all plugs had been unplugged from the lights, TV, fridge etc. In addition, the sink was leaking everytime the tap was opened. The shower was good and very powerful with hot water but the overall standard of the bathroom was extremely poor and needed refurbishment. Wifi did not reach my room despite being close to reception. The service was a little mixed, but the lady who owns the place was nice enough and kindly took me to the market with her in the morning as she was on her way there too. Breakfast was very good and fresh.
Overall I wouldnt stay there again - you can ask the tourist information centre on the road top left of the main square in villa de leyva where you can stay. There was a very nice young man who was very helpful and another two guides - you can message me for their details if you like.
Thank you for your opinion. I remember you that when you pay for a standar room we give you a standar room (the cheaper), about the mosquitos, in Villa de Leyva there are zancudos and we inform you that close the doors from 5 o´clock in the afternoon.
We stayed with my wife back in November. She had never been to Villa de Leyva and we wanted a small romantic getaway from the bustle of Bogotá. Apparently we were the only guests in the hotel that weekend. That made the service extra special. The front desk staff which you could tell was mother, father, daughter combination helped us with everything we needed. They even lent us some movies to watch on a night we wanted to stay in. The place is a traditional Boyacense colonial house, very well kept and beautiful. It was a little pricey compared to other places in Villa de Leyva but we got what we paid for. Needless to say, the hotel contributed greatly to our little romantic getaway.
Su opinión es muy importante para nosotros pues nos motiva a seguir creciendo y a trabajar con la convicción que la atención al cliente es lo mas importante en cualquier actividad haciendo especial a cada uno de nuestros huéspedes y este sitio con ambiente precisamente esta enfocado en ayudar a realizar sueños en pareja en medio del descanso.
