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1 - 6 of 388 reviews
Reviewed 30 June 2018 via mobile

Residence Portoselvaggio is a medium size resort typical of timeshare accommodation. It is actually better than average but I couldn't bring myself to mark it very good as it lets itself down in some areas. Also typical of these summer resorts it charges €35 per person for "services". These include beach shuttle, beach equipment, swimming pool, entertainment, front reception services, spa facilities for ladies, car parking etc. Given the cost of a week here most of these should be included. So from the start this grab for "extras" annoyed me. We were here as tourists wanting to use it as a touring base - and for this it served us well. Because we were up and out early we had no need of the services. They offer half board ( breakfast and dinner) for €20 which you can do on a prebooked basis each day. We did not use this. Judging it by the awful capuccino we were given on the first day we elected to eat out. There is a good restaurant and supermarket nearby but really only one. You really need a car to stay here unless you're just doing the beach/half board thing. Other facilities in S. Isadoro, Porto Selvaggio and Porto Cesare are 4 to 10 km away. There is a popular agritourisme eatery Masseria Bellimento about 5km away - home grown food, wine, cheeses but it feeds masses of people so don't go for a romantic dinner. Accommodation has been well maintained but the kitchen equipment is a bit sparse. There is a microwave combo oven and two hotplates, small fridge. We were upgraded from a one bed to two bed apartment which had three balconies on three sides. This was useful as it allowed us to close out the pool area (noisy) and escape to another side. Bed linen and towels changed midweek ( another component of €35 we could have done without). Reception very helpful and soke good English. Service excellent. It is well off the beaten track but judging by other places we have been here, that is a good thing! My two big criticisms of RPS are waste disposal and wifi. There is no onsite garbage disposal - only a publc bin outside the complex 100 metres away. Surrounded by rubbish very unsightly and no way to separate recyclable waste. However, 300 metres away there are separate bins. Because it's all just too hard, people dump waste in onsite litter bins. The wifi is insecure, spasmodic and pathetic. It trips out every three minutes and makes you sign in again. It is very weak and it takes forever to do the most simple things like uploading photos to the cloud. It is stronger at reception but still inadequate. For any Kiwis reading this, the health and safety thing is worse than yours! Everyone has to wear bathing caps in the pool, pool closed when life guard not present. Pool hours 10 until 1 pm and 3 to 7. However 3 to 7 not guaranteed as pool cleaned during the day not at night. And of course no pool at siesta time because no life guard. So didn't use the pool either. The ubiquitous amplified poolside music not my thing either. I would have scored it very good except for the wi-fi thing. In this connected age being without wi-fi is like having an apartment without a toilet. Message to management - get your act together. A few small improvements would make your resort excellent.

Date of stay: June 2018
Trip type: Travelled as a couple
4  Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017

If you're arriving after 9.30pm the Reception is closed - we were lucky enough to find Andrea, who ran the bar and whose English meant that we were able to call Security whilst he spoke to them in Italian, to let us in.
The rooms are basic but spacious - we had a 2-bedroom upper floor with balconies at each side which were lovely and meant that we could sit outside as the sun moved around. 1000 channels on the TV but only 3 in English - CNN, Aljazeera and DW News - we've never been so up on our worldwide current affairs!
Kitchen includes a fridge, microwave and 2 electric hobbs - no kettle or toaster.
The onsite dining facilities are extremely limited - no snacks other than a couple of croissants; the pizza slices on the bar menu possibly only present in high season. The only mini- market within walking distance is 2kms away but check the opening times on the door as they don't tally with the hotel info. But by the end of our 10 days, the shelves were emptying fast and I think they may have been shutting up for the season.
Likewise, the only other restaurant next to to mini-market closed completely after 3 days so unless you plan to eat at the hotel (dinner 8pm-9pm) you have to stock up when you can. On the plus side, I've lost loads of weight!
The pool is clean and well kept. Pool towels not provided. The bathing hats aren't as ridiculous when you're all wearing them - unless you're bald in which case you get a reprieve. But all the staff are young and friendly and as helpful as they can be, and it'll force you to learn a little Italian which is a good thing.
Use the shuttle bus - the driver took us to Nardo for the market on Friday which was excellent. There are 2 other mini markets at San Isidoro beach and a butchers too. Go to Gallipoli- the bus is a good, cheap option and the old city really lovely.
Overall, this is a lovely place but you're pretty stuffed without a car and if you don't like to walk.
Wifi poolside or late at night.

Room tip: Upper floor
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank JanMaria1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017

We thoroughly enjoyed our two weeks here. You do need to have a car to reach the resort but it will enable you to explore the surrounding area, and do your own thing. For us this was an RCI points holiday, and what we call a 'fly and flop' break. We stopped at a large supermarket on the way to the resort in order to stock up on food etc since we knew from past experience that that would give us more choice. It is also a really cost effective way to live for a fortnight. On arrival at the resort, we received a really friendly welcome, with juice and biscuits. The staff are mainly Italian speakers but there are a
few who speak English, and they work hard to ensure that you are welcome and your needs are met. Our apartment was a one bedroom set up, with a combined kitchen and living area, bathroom and balcony. Everything was very clean, with plenty of towels, cutlery, saucepans, etc. The rooms are cleaned and new bed linen and towels provided once a week and you will have a note through the door telling of this the day before it happens. Bins are not emptied however and you are expected to use the recycling bins at the entrance to the resort. It is worth taking a corkscrew (the one provided was not very efficient) and buying a couple of wine glasses since none are provided (€1.5 euros in Coop supermarket). There are only two lots of shampoo provided, so take toiletries.
You also need to provide your own towels for the pool, and you'll need swimming caps. The locals use material ones and you can buy these at the resort or if you use the supermarket at Lecce, there is a Decathalon next door. We did opt for the two meal option in the restaurant on one day, (€20 per person) but we were not impressed. Breakfast and the evening meal were buffets and a bit of a free for all with various
dishes running out quite early on and replacements appearing slowly if at all. We had lunch in both Lecce and Gallipoli and found both to be every good value for money, and much cheaper than northern Italy. The resort has a shuttle bus that visits the local supermarket (small but with all the essentials, and a really good delicatessen section) the local rocky beach and sandy beach throughout the day. There are also trips to
Lecce, Gallipoli and other attractions at reasonable prices if you don't want to drive yourself. There is a really good animation team at the pool and children are really well catered for both in the shallow children's pool and undercover, to one side of the pool, allowing parents to have some down time. The pool is open from 10 until 1 and then 3 until 7. There is a very competent and conscientious lifeguard throughout this time who
also helps with umbrellas etc. There are also activities for adults and the team makes contact with everyone around the pool and encourages people to participate; again a number of them speak English and are eager to practise their skills. Music is played throughout the day while the pool is in use no there are evening events under the covered area. If you want peace and quiet then do try and secure an apartment away
from the pool. It is also nice to be on the second floor since you will have a balcony, rather than people walking past your outside seating area. There is a play area in a wooded area on site, and it is possible to take your dog to this resort. Air conditioning is provided in the bedroom and living area, and can be left running throughout the day.

Room tip: Second floor, away from the pool.
Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Beverley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2017

We had read reviews before booking here and we were not expecting great things. Even so, we were disappointed.
First, the good news. The location was central to many of the sites we wanted to visit. The hotel provides the minimum required accommodations. The rooms are modest but furnished with rusted appliances and uncomfortable furniture and the TV didn't work. The place was fairly clean.
Now for the bad news. The residence is located about a 15-20 minute from the nearest town. The driving instructions to reach the hotel were vague and ambiguous. They either didn't give distances or the distances were in error. They did not provide GPS coordinates.
It advertises that it has a breakfast bar. All you can get at the breakfast bar is a coffee and a croissant and they want six euros per person to eat there. They say they have a restaurant 500 m away but in May it is not open. They charge an obligatory €30 per person for access to the pool and to the beach. (We never did find the beach). The price also includes a shuttle bus to the mini mart that is only open part of the day. There is no shuttle bus in May.
There is Wi-Fi access at the lobby only. The lobby is closed from 1-3 pm and after 8:30 pm. Once the lobby is closed there is no Wi-Fi. Even when the lobby was open the Wi-Fi often didn't work.
Fortunately we had a car and were able to travel to the nearest town to Puerto Cesareo and find real food and real Wi-Fi, although parking was a challenge at times. Otherwise we would've been trapped and we would have starved to death.

Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2016

We stayed here for 1 week in September. I have never stayed in such a basic 4 star rated hotel before. The only good thing about this hotel is the pool which has a small springboard. However the fact that you have to wear stupid swimming hats meant that we never used the pool. We tried the pool bar for a beer, 2 small beers for 10 euros, its as if they were ripping non Italians off and judging by the smirks on other staff members faces, I guess they were...we left.
The room was something that would have been good in the 1950's, cooking was impossible. The "restaurant" on site was 15 minutes walk and blared out George Michael's Careless Whisper on repeat. The only possible way of enjoying this place is to be elsewhere so car hire is essential. To the south and north of Portoselvaggio there are absolutely gorgeous beaches and great restaurants so only use this place as a bed.
The staff are all very young and lack professionalism but know how to watch TV on their computers with discretion. The hotel lacks any first aid which meant a deepcut being poorly treated.
I have added a photo of the fancy shower,it has lots of jets and a seat but does not accomodate the general human form, nor did the doors shut...oh misery !!

Room tip: Try somewhere else
Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Shamiltond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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