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All reviews modern hotel great hotel the hotel staff town centre destination
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Reviewed 22 February 2018 via mobile


Passable

The location and the breakfast were lovely The view from the room was very picturesque.

The management seemed cold and there was a lot of renovation and drilling from first thing in the morning. No one in management bothered to apologise or even address the noise and dust, even during breakfast. The room was bare and I don't mean in the modern minimal sense. L... Nothing in the minibar... No rubbish bin..no water...no glasses... No kettle.. Not even a pen or paper or page telling us about the hotel facilities. The shower pressure was weak and tiny! Terribly disappointing for the price we paid. While checking out, nobody bothered to ask us how our stay was. Paid in cash and was reluctant to give me a receipt. I'm not a fussy or picky person by nature and usually go with the flow. However, this is one hotel that I shall not be returning to.

Stayed: February 2018, travelled as a couple
1  Thank Helen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017 via mobile

Chiavenna is a charming little city and Hotel San Lorenzo a perfect place to stay. It couldn't be more conveniently located to the train station and city center and the staff more accommodating. They went above and beyond in helping me book a hotel at my next destination. Don't miss their restaurant either. The food was quite good. Definitely would stay there again.

Stayed: September 2017, travelled solo
Thank Mary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017 via mobile

It was a surprise to find such a modern property in this lovely town. Confortable rooms and beautiful terrace. Excellent coffee and breakfast. Convenient parking place. A convenient place near Swiss border.

Stayed: April 2017, travelled with family
Thank amadrigal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2016

Rooms are nice and clean and the restaurant serves good food. I asked in advance for glutenfree breakfast but was served some cookies. Luckily they had cheese, ham and yoghurt but the breakfast was really plain and to simple.

  • Stayed: December 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank kibben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2016 via mobile

Excellently located modern hotel with well equipped rooms. It is conveniently placed for both the town centre and train and bus links. Small but well planned bathrooms with everything you need.

The restaurant attached has an excellent menu and a well set out outside area under cover so you can enjoy an al fresco meal on a summer evening. If you stay at the hotel you need cash to settle up any restaurant or bar bills put on your room number, since the restaurant and hotel are under different ownership.

Stayed: September 2016, travelled as a couple
Thank ehl51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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