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1 - 6 of 454 reviews
Reviewed 9 August 2020

We stayed for one night. Family of 4 in one room. The moment we arrived the staff were so welcoming and so dynamic! Nothing was too much trouble. They ensured we had all the information we needed at check in.
We ended up eating at the hotel that evening. They have a good choice of dishes and good value. The bar and restaurant area overlook the pool....it is well set out and great for families. Breakfast was good too....lots of choice and everywhere was clean and well stocked.
The room was large for a growing family of 4. The open out sofa beds for our two teenagers were large and the room was cool all the time as the air con was great!!
The rooms were exceptionally clean....great value for money.
We enjoyed the pool area as well.....overall, it was a very positive stay.
The staff were all professional, friendly, lively and work well together. It was a really nice welcome and a great staff, well done!!

Date of stay: August 2020
    • Value
    • Location
    • Service
1  Thank Kate87200
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IBIS STYLES COGNAC, Propriétaire at Ibis Styles Cognac, responded to this reviewResponded 10 August 2020

Dear Kate,

We very much appreciate your comments regarding your stay at the ibis Styles Cognac.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

DAVID

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2020

We stayed here one night on the 23rd April on our way home. Obviously, this is a very difficult time and we were relieved when, after a long 15 hour journey, we saw the welcoming green lights. There were, understandably, few formalities, but the staff were welcoming and accommodating. We were even asked if we had eaten, we arrived quite late and had some food with us, but presumably we could have ordered something.

We spent a comfortable night and the breakfast the following morning was great. The hotel manager, David, was cheerful and friendly. I would definitely recommend staying here. I have read some of the ‘negative’ reviews, there’s no pleasing some people is there?

Carol

Date of stay: April 2020
    • Location
    • Cleanliness
    • Service
Thank 48cdt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IBIS STYLES COGNAC, Propriétaire at Ibis Styles Cognac, responded to this reviewResponded 29 April 2020

Dear CAROL,

We very much appreciate your comments regarding your stay at the ibis Styles Cognac.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

DAVID

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2020

Very warm welcome, with a personal touch. There is no restaurant, but you can have dinner there (choice from several dishes). Everything is served at your table on a tray.
Best breakfast, choice almost like in a Mercure ! I've never had that in any Ibis Styles I've been to (at least 30).

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank Yves R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IBISSTYLESC2, Propriétaire at Ibis Styles Cognac, responded to this reviewResponded 13 February 2020

Dear YVES,

We very much appreciate your comments regarding your stay at the ibis Styles Cognac.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2019

Great location as a base to tour cognac houses in the region. Excellent staff, friendly helpful and informative. Good facilities, parking especially. Wifi excellent. Second visit, info logged for future visits.

Date of stay: September 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank delboy1356
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IBISSTYLESC2, Propriétaire at Ibis Styles Cognac, responded to this reviewResponded 1 October 2019

Dear Sir,
Dear Madam,
We very much appreciate your comments regarding your stay at the ibis Styles Cognac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019

Excellent for a base to visit the wonderful city of Cognac. Very clean hotel with pool (useful in temperatures of 34c+) and fantastic breakfast selection (first-class scrambled eggs!!). Rooms functional with very comfortable beds and excellent showeer

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank NevGr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IBISSTYLESC2, Propriétaire at Ibis Styles Cognac, responded to this reviewResponded 5 September 2019

Dear Sir,
Dear Madam,
We very much appreciate your comments regarding your stay at the ibis Styles Cognac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
David

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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