Very friendly personnel at the reception. It is siuated near to a Buffalo Grill so you do not have to take your car if you need an evening meal. Breakfast is as usual very complete with srambled eggs and bacon. The room is correct.More
Expedia.com
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This was a short overnight stop enroute to St Malo and our return ferry to Jersey.
It was also an opportunity to enjoy in the town of Cognac, a Martell Cognac, with dinner and toast Jerseyman Jean Martell, who founded this famous old Cognac House.
The hotel is situated a little out of town, but was easy to find. Entry to the car park was a little more tricky and is gained by first driving along a service road that runs parallel to the main road. We arrived on a Sunday and found that there were a good number of Yellow Vest protesters (and police) at a roundabout that is only a 100 meters from the hotel. Thankfully there were no hold ups or delays and everyone was well behaved.
Our room was excellent. Clean and comfortable with good Wifi and plenty of space. The addition of an in room sofa was a bonus for this type of hotel. The staff were very friendly and helpful. Breakfast was good.
We did not make use of the pool but others did. An early evening, post drive swim, could easily be a reward to well behaved children, on a long drive home.
Next time we may well stop over two nights and use it as an opportunity to explore the area a little more.
I am happy to recommend this hotel.
Bonjour,
Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs,
Bien cordialement
David
What made this hotel exceptional was the staff, the women on reception and working in the bar on Sunday was incredibility helpful and couldn't do more for us. She insisted in speaking to me in English to aid communication and was warm and friendly, despite being quite busy being the only person working the evening . The rest of the staff (at breakfast and at check out ) were professional and friendly. The facilities at the hotel were good, and the breakfast was plentiful and fresh. I would love to stay at this hotel again.
Dear Charlie,
Thank you for your messsage, it is a pleasur for us.
Thank you for coming in hotel Ibis Styles Cognac
Best Rgards
David
Large rooms with excellent facilities. Good breakfast at fair price. External pool. A bit out from the centre of Cognac but very convenient to find. Plenty of parking and helpful staff.
Close to large shops and a Buffalo Grill but for greater choice a drive to the centre is needed.
Dear Sir, We very much appreciate your comments regarding your stay at the ibis Styles Cognac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Best regards
David
We stayed here for 3 nights, the service is very friendly and cheerful and considering it is a chain this was the most pleasing aspect of our stay. The breakfast is excellent, fresh bread, good choice of Jams and Cheese, with surprisingly good scrambled eggs. The rooms are spacious, the bar is good value. In terms of location it took 20 minutes to walk into Cognac town centre and the paths are primarily gravelled but it did not put us off. The parking is also very accessible but there is not to many restaurants within 10 minutes walk (just a buffalo grill that I can not recommend). WiFi is excellent and whilst we did not use the pool those that were seemed to be enjoying it. Why 4 stars not 5, well it is a bit picky but no safe in the room, the towels are to thin and the shower whilst spacious and hot, lacks any real power. Also the lack of good quality close by evening meal options prevents me from recommending to long a stay here, but 2 or 3 nights with a walk into town and a taxi back is easily a good trip.
Dear Simon,
We very much appreciate your comments regarding your stay at the ibis Styles Cognac.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
