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All reviews pine forest walking holiday teide national park coastal resorts turkish bath peaceful hotel steam room three nights climbing wall the hotel website swimming pool enjoyed our stay balcony overlooking half board a wonderful stay superior room fantastic hotel
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Reviewed 13 November 2017

A lovely big sort of suite. Big bedroom with two beds and plenty of storage. Bathroom with walk-in shower. Sitting room with tv, 2 sofas and doors to balcony with view of the garden. However, there is no lift to this floor, so you have to lug your suitcase up steep stairs, and these stairs are not always lit, and the light switch does not always work. I would recommend that you avoid this floor.
The staff are very friendly and helpful, but problems (for example a dodgy light) are not rectified immediately.
We were on half board and one if our group was vegetarian. This was notified in advance and they were reminded each day. But her packed lunch had the same ham and cheese sandwich as the rest of us, and that evening she was given soup containing a piece of sausage along with everyone else. On repeating that she didn't eat meat she was given an omelet and salad.

Room Tip: Avoid attic rooms (no lift)
Stayed: November 2017, travelled with friends
1  Thank Gill128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

I have visited this hotel several times over the last few years and each and every time every effort is made to ensure that my stay is awesome in every way! I am welcomed like a valued customer and get the very best of service from everyone - from reception, spa, dining (superb Mojitos) and even the happy and smiling maids! What’s not to love

Room Tip: Ask for a garden view..
Stayed: November 2017, travelled solo
Review collected in partnership with this hotel
Thank cybergeeksis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

Lovely spa hotel away from the busy coast. Our room had a balcony which was lovely having the sun for most of the day. Close to teide national park. Spa is excellent. Breakfast was simple but good. Restaurant was also good and reasonably priced. Overall a great hotel.

Room Tip: Get a room with a balcony facing the gardens.
Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank RCA4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017

Everything in this hotel is excellent. It is a beautiful building with spacious rooms with a nice atmosphere. The restaurant is good. All the personel is very kind and helpful. The spa is great and the welcome-massage was even better. Everything is very clean. We have enjoyed our stay a lot!

Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
Thank jacquelinejp2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017

Excellent facilities, particularly theSpa, and very friendly and helpful staff.
Excellent interesting menu and well presented tasty food.
Good base to explore surrounding area for walks and all areas of Mount Teide

Stayed: October 2017, travelled solo
Review collected in partnership with this hotel
Thank Peter E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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