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6 - 11 of 1,708 reviews
Reviewed 4 July 2022

Arrived at the hotel for a week half board, first impression, looks nice. Checked in and went to our room. Dressing table was rocking when you touched it, all the furniture in the room was worn out, but the biggest problem was the restaurant, breakfast was awful, powdered egg and cold hot dog sausages. If you wanted toast or pancakes you had to join the queue. Dinner was as bad, food was either cold or Luke warm, desserts were limited, and very repetitive. If you fancy a pint, go to the bar down the road ,as I think 5.60 euro is too much. Love La Pineda , but not this hotel.
One positive is that all the staff are friendly and helpful. Sorry it’s not for me.

Date of stay: June 2022
1  Thank Shane S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lucía Marchante, Director General at Ohtels La Hacienda, responded to this reviewResponded 7 July 2022

Dear client,
Thank you for your appreciation.
All our rooms go through a daily control and maintenance and some of them are completely renovated. Our breakfast is very complete, we prepare the dishes every day strictly following a menu wheel designed to be able to follow a balanced, varied diet and above all to try to achieve the maximum satisfaction of our clients.
The wheel that we are commenting on consists daily of different stations distributed in salads, hot zone, show cooking, desserts, bread buffet, oil corner and children's area. Apart from this, in each service we set up a neutral table with specialties.
I would like to inform you that a pint in our hotel costs 2.80€.
For our part, we appreciate your comments and we guarantee that we will continue working day by day to try to improve as much as possible.
Kind regards,
Lucía Marchante
Directora Ohtels la Hacienda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2019

Very bad and poor food. They also host people who hit the elderly. . At night you can not sleep ... Too much noise. Very far from the beach and the leisure areas. In short ... A hotel that is called the Haciena is better not to go there. Friends of the repressors and policemen who come to repress the people of CAT.

Date of stay: November 2019
Trip type: Travelled as a couple
1  Thank Jordi S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 October 2019 via mobile

lovely hotel my wife was in a wheelchair so was a bit dubious of facilities but soon became clear not a problem gave us room with walk in shower and all accessories lovely room all facilities readily available no steps staff were excellent only down side was the food not really to my taste but apart from that lovely holiday we were all inclusive good quality of drinks available no snack bar but that was probably due to the time of visit

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank StevenH425
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 October 2019 via mobile

Hotel was full with police for some reason but we liked the half board price and location. Had to change a room because of music till midnight. So you better choose pool view if you don’t sleep till midnight or outside view if you want to sleep early.
Minibar and safe are locked and cost extra money, spa is not included too, it’s 7€ extra per person. Parking is free everywhere around in the street or 16€ in the hotel.

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank Nikmaxa21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 October 2019 via mobile

Just back from this hotel and could only point out one fault. We arrived just before 1pm and were told all inclusive would not start until 2pm, but we could go and get lunch and a drink in the restaurant ( so no major complaint ). Staff were very friendly and accommodating . Food was good, always something to eat. Hotel was lovely and clean. Location may be a problem for some, but bus stop is within a few minutes walk. Would recommend .

Date of stay: October 2019
Trip type: Travelled with friends
2  Thank wulliemcm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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