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All reviews terrace bar terrace suite guest relations main restaurant turkish night turkey the thomas cook rep next year fish animation team bar staff a la carte restaurants great holiday special mention plenty of choice turkish restaurant beach towels
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Reviewed 27 October 2017 via mobile

Stayed at the hotel 4th October for ten days , we have been coming to the pasha now twice a year for a good few years . We find it a hotel to have a very relaxing holiday the rooms are kept very clean we have had Beser and Meral every year they keep the room spotless , we find the weather in early October just right the nights are getting darker early now so you don't get the full benefit of the lovely terrace all staff are excellent and work very hard , Busa , Basie looked after us lots with drinks. The resturant has plenty of different food Hasan hail looked after us all week and Ferhet all staff great in the resturant , the other resturants very good you should try them we went to seasons and had the duck excellent Sir can is always joking about and Cohan . The staff on reception very helpful Hatice speaks good English and any problems there are two ladies on guest relations . I would recommend a Turkish haircut and shave fantastic . The hotel general manager ugher is always on hand and very easy to speak to , the amount of guests returning to this hotel speaks for itself you should give it a try we will go back next year .

Stayed: October 2017, travelled as a couple
1  Thank graham c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amandine F, Guest Relations Manager at Paloma Pasha Resort, responded to this reviewResponded 1 November 2017

Dear Mr Graham,

Thank you for praising us with this positive feedback following your stay at Paloma Pasha Resort.

We are honored to read all your gracious comments about the hotel as well as our team.

Happy that another holiday of yours was fully enjoyable, we are looking forward to welcoming you back.

Sincerely,

Amandine Flament - Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

Spent a week here with my family we all had a fantastic time.
We had 3 rooms and were all allocated next to one another which was great. Rooms were all a good size and kept clean and mini bar well stocked. We did have a couple of issues one day no towels left during daily clean and toilet broke during the week these issues were both fixed quickly which is great customer service.
The food was of reasonable quality but could be a bit samey. This is our 3 visit to turkey and would say the other hotels did offer a better variety so did struggle as the week went on to find something different. Love the organic section think this is a real unique selling point. I think if you offered a few different meat options and more traditional turkish options would be great however I know not everyone wants to be adventurous. I did enjoy the kitchen tour to see how the kitchen runs.
Pool was a fantastic size however could be a little warmer. Slides were good to keep the kids entertained.
Thought when we first arrived the staff were a bit unfriendly but just seemed to take a bit of time to warm up.
Few names to mention that were really friendly and helpful during the week were;
In the restaurant, Muamer, Osman and Chihan
At the bar by the kids pool didn't get his name but he was on most days between 14-21 October.
The 2 younger lifeguards usually at the slides.
The photographers I think Mr Hasan and the younger photographer.
The entertainments team all did a good job I know the season starting to wind down but still tried to keep things fun. Cenk, Tuana and Zehra.
Lastly the ladies doing the omelettes in the morning and the gozeleme.
All in all a great holiday with a few small changes hotel would be faultless. We hope to visit again.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank ChickyBirdie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amandine F, Leiter Gästebetreuung at Paloma Pasha Resort, responded to this reviewResponded 25 October 2017

Dear Chicky Birdie,

Thank you for appreciating our five star quality and service as well as for sharing your review on Tripadvisor. We are glad to hear that you had an amazing stay at Paloma Pasha Resort. We hope to welcome you soon for another memorable stay.

Sincerely,

Banu BOZACI - Guest Relations Manager

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Reviewed 21 October 2017 via mobile

We had a lovely holiday with the whole family in Turkey, this hotel was perfect for us! The standard was very high and we experienced a talented animation team, especially Tuana did a very great job - we will definitely visit again!

Stayed: October 2017
Thank Anne Sofie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amandine F, Guest Relations Manager at Paloma Pasha Resort, responded to this reviewResponded 23 October 2017

Dear Anne Sofe S,

Thank you for appreciating our five star quality and service as well as for sharing your review on Tripadvisor. We are glad to hear that you had an amazing stay at Paloma Pasha Resort. We hope to welcome you soon for another memorable stay.

Sincerely,

Banu BOZACI - Guest Relations Manager

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Reviewed 20 October 2017 via mobile

I spent the October week here and had an amazing time, the staff were lovely and the hotel was great. The animation team kept us well entertained with their activities. The beach was lovely and the resort was very clean

Stayed: October 2017, travelled with family
Thank Lucy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amandine F, Guest Relations Manager at Paloma Pasha Resort, responded to this reviewResponded 22 October 2017

Dear Lucy F,

Thank you for appreciating our five star quality and service as well as for sharing your review on Tripadvisor.

We are glad to hear that you had an amazing stay at Paloma Pasha Resort.

We hope to welcome you soon for another memorable stay.

Sincerely,

Amandine Flament - Guest Relations

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Reviewed 16 October 2017 via mobile

The hotel was a really nice place - food was fab and lots of choice! Clean throughout. Josh at Thomas Cook was a nice rep, he was very welcoming at the meeting. The resort is nice, the promenade outside the hotel is lovely to walk down in the day and at night. There was a variety of shops.
Had a nice holiday. The service of drinks was awful and no-one seemed to bother, even the “bar captain” decided to clean glasses rather than serve people - we had waits of around 15-20 mins for drinks and it felt like we were an inconvenience; however bigthanks to ibrahim who made sure we had drinks whilst we sunbathed on the pier.

Stayed: October 2017, travelled as a couple
Thank Helliebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amandine F, Guest Relations Manager at Paloma Pasha Resort, responded to this reviewResponded 19 October 2017

Dear Helliebel

Thank you for your review regarding your stay at Paloma Pasha.

We are very happy to read that you have spent a good time with us and we hope to see you again.

We have already take note abour your remarks and we have shared it with the concermed department.

Hope you a very nice day

Best Regards

Amandine Flament - Guest Relations

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