We spent here just one night during our trip around Cuba and we found a very clean and nice room and welcoming staff at the reception and restaurant.
We didn't have particular needs so it was just perfect for us.
The hotel is just around the corner of the main square and city's amenities.
Wi-fi is not free but that's how it is everywhere in Cuba, and the one-hour wi-fi card is the cheapest we found around the all country so we can not complain at all.
If we will ever come back to Santa Clara we will be definitely their guest again.More