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“The most amazing service I have encountered ”

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Park Motel & Hotel La Selva
Ranked #1 of 4 Hotels in Vergiate
Certificate of Excellence
Reviewed 2 July 2017 via mobile

We have been visiting Italy and are flying out from Malpensa airport at Milan so wanted to get a hotel close to the airport. This hotel fitted the bill. They provide a shuttle to the airport which takes about 15 minutes. We were coming to Vergiate on the train from Milan and the hotel staff had told us to phone them once we got to Vergiate station and they would send a taxi. We got off the train and before we could call, saw that the hotel shuttle was already there waiting for us. I'm still not sure how they knew we would be on that train.
When we arrived we were met by Luca at the reception who checked us in and then offered us a drink....we had a coffee....no charge.
The hotel lounge area is lovely with a bar. Our room is a good size with an equally spacious bathroom and everything is clean.
Now comes the best part....Luca told us that the hotel restaurant was closed tonight, being Sunday night. As this hotel is not in the town and we didn't have a car, we thought we would end up just having a snack and drink. But no, Luca was outstanding, and whatever they are paying him, it isn't enough!!!
He organised a pizza to be delivered from the village, and then set about making two amazing tuna salads for us, along with the accompanying bread and oil/vinegar, followed by warm apple strudel with strawberries. It was so unexpected and so tasty. He set up outdoor tables for us. We were quite overwhelmed and can't thank this young man enough.
If you are flying out of Malpensa, then this is a great place at which to stay. There is a free shuttle provided. If you are holidaying then stop here. If you get half as good service as we did you will be very pleased you stopped here.

Stayed: July 2017, travelled as a couple
Thank Lynne949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 279 reviews

Reviewed 29 June 2017

We got an upgrade to a theme room. It was about erotic movie , I think.
The shower was transparent.
Mirror on ceiling
spot lights above the bed.
nude pictures on the walls.

the Minibard was warm all times, even when we asked to fix it.
the hotel is very nice and the stuff is very friendly and speaks good english.
the location is a bit far from Milan.

Stayed: June 2017
Thank zion_from_israel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2016

Well, this will be a longer and kind of different review than every other review I wrote on Tripadvisor. As frequent travellers we are used to a lot, in all kind of different countries. Our renewed visit to Italy (our last trip, but without our Pembroke Corgi) was in 2011 and we wanted to do a revival in Italy, but visit other cities, like Roma and Napoli. Almost everything was very good at the Selva hotel: breakfast was very complete and most things tasted very good, the staff was super friendly and helpful, our room was clean and neat. Nothing to complain about. Only, the wall was as thin as paper, or: we experienced it that way. We are not complainers and/or hard or sour visitors, but what happened in La Selva was something we never experienced before.

We had a super annoying loud neighbour: a man and his little daughter thought it was rather normal to start their ZOO sounds at 22:00u in the evening till late in the night. Television was loud, and their screaming was even louder. Because we (especially my girlfriend; I drove from The Netherlands to La Selva in one take, so was too tired to be kind) didn't directly want to complain about him/them with the staff, my girlfriend chose to confront him directly face to face on the second evening. The neighbour seemed to be a little man with a big mouth but a small heart: he looked rather surprised that a friendly woman asked him even more friendly to lower his voice and sounds. So he did.... For one hour max.

We left it that way for that evening, because everyone could have a drunk night, right?
But the (television/cartoon)noise went on and on, and we wanted to sleep: something normal at 1 o'clock in the night, after a day drive, right? Annoyed I went to the reception, where the nightwatch went upstairs with me, and knocked on his door. No answer. The nightwatch opened the door, and... the room was empty: but the television was on and loudly playing cartoons.

Okay, maybe it was a one off. But the following night: the whole circus again. Again, to the reception in the late evening. They promised me/us to call him by phone and to request him to lower his volume. After half an hour we heard them phone him, and... it helped... for a short while. This went on and on, and he didn't care for long. This man completely ruined our stay in La Selva, although everything else was superb!

  • Stayed: September 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank cvanekeris75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2016 via mobile

Me and my partner stopped here two nights on our way through Italy, we had come from the Swiss Alps that morning and were advised to check out lake Orta, we booked the La Selva and were more than impressed when we arrived the staff were very friendly & accommodating, room was great we had the junior suite nice and spacious with outside balcony. Food, Bar & Breakfast were also very good

Stayed: July 2016, travelled as a couple
Thank TheSkincareExpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2016

This hotel was real nice, staff were great. Room was clean, and well decorated. The bathroom was nice and up to date. We had dinner and breakfast here and the food was good to. The only downside was it out by its self, no easy access to town. That may be a plus to some but not me. Just book it, is my advise.

  • Stayed: May 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Motel & Hotel La Selva

Address: Via Milano 23 | Strada Statale 629, 21029, Vergiate, Italy
Region: Italy > Lombardy > Province of Varese > Vergiate
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Vergiate
Price Range: €69 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Motel & Hotel La Selva 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Park Hotel Vergiate

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