We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (777)
Filter reviews
777 results
Traveller rating
309
291
119
34
24
Traveller type
Time of year
LanguageAll languages
More languages
309
291
119
34
24
Show reviews that mention
All reviews evening meal pleasant hotel would stay again two nights plenty of parking berkeley castle bar area buffet style four poster self service jacuzzi bath western hotels short break double room road noise stayed for one night pleasant stay
Filter
Updating list...
6 - 11 of 777 reviews
Reviewed 11 September 2018

We came for lunch on Saturday with my parents to celebrate their anniversary. We had a 2 course meal which was excellent. My mum had the salmon and she said it was lovely, myself and my husband had pea & mint risotto which was really good. We had limoncello & raspberry semi-freddo for dessert and it was delicious. We also had a bottle of house wine - Shiraz, Tango. It was superb. The service was excellent and all of the staff were friendly. Would highly recommend and hope to return.

  • Stayed: September 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank choctruf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnthonyG3627, General Manager at Best Western Bristol North The Gables Hotel, responded to this reviewResponded 2 weeks ago

Dear choctruf,

Thank you for such a great review about your recent visit to us. It is always pleasing to receive such positive feedback from our customers.
The team are very passionate about the service that they provide and so I am pleased that you were able to experience that service first hand.
We look forward to seeing you again on your next visit.

Regards
Anthony Greenidge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

Stayed Sunday to Friday while working nearby.
Clean, comfortable rooms, decent shower, freeview channels, free WiFi with good signal, refreshments tray...
Decent breakfast selection with quality products....prompt service and table clearing.
Bar area comfortable with a reasonable evening menu, prices a bit steep, but food quality wasn't bad. Fair selection of drinks, bottled and draft, though the John Smiths was rotten. Golden IPA was much better.
Lack of some bottled choices 'til Thursday...
Friendly staff...Bobby on the bar...and breakfast...and.....Morgan....Paul "Hollywood" (night porter) ...up for a bit of banter ...just one R.B.F.....
Would return.
If they'd have us !

Stayed: September 2018, travelled on business
Thank david c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnthonyG3627, General Manager at Best Western Bristol North The Gables Hotel, responded to this reviewResponded 10 September 2018

Dear David c,

Thank you for such a great review and really pleased to see that you enjoyed your stay. I will share your comments with the team as it is very important that we share reviews with them.
We would most certainly have you back at any time and look forward to welcoming you to the hotel again soon.

Regards
Anthony Greenidge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018 via mobile

We decided to eat in the hotel restaurant... What a disappoint..! They only fresh things on the plate, were the potatoes. They were OK. The salmon was DRY & TASTELESS. The so-called salsa, was a warmed up portion of tinned tomatoes... Seriously, we could have done better ourselves at home. In fact, we would have been extremely embarrassed to serve this awful dish to any of our personal guests...

Stayed: September 2018, travelled as a couple
Thank bennybentham2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnthonyG3627, General Manager at Best Western Bristol North The Gables Hotel, responded to this reviewResponded 10 September 2018

Dear Bennybentahm2018,

I am extremely sorry to see such a review about your recent experience with us. Your comments do surprise me as we have had nothing but fantastic feedback about this particular menu and about its choices. We certainly do not use tinned products for our main restaurant menu. The salsa is a red pepper based salsa as described on the menu and is prepared freshly by our very passionate kitchen team.
Once again I am sorry that we did not live up to your expectations on this occasion.

Regards
Anthony Greenidge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

Just enjoyed a great few days at this superb hotel.the location is perfect to visit surrounding places.the room was very nice and the food is excellent.the breakfast must be one of the best in any hotel.the staff are very friendly and helpful if you need them.the free wifi is so good,we were running 4 devices with no problem.would definitely recommend this hotel and will return when we visit this area again.

Stayed: August 2018, travelled as a couple
Thank guernsey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnthonyG3627, General Manager at Best Western Bristol North The Gables Hotel, responded to this reviewResponded 2 weeks ago

Dear guernsey1,

Thank you for such a great review about your stay with us. It is always pleasing to get such positive feedback from our customers. Your comments about our breakfast is high praise indeed and I will be sure to share your comments with the team. We look forward to your next visit with us.

Regards
Anthony Greenidge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018 via mobile

We have just had three nights at this hotel and it has been a brilliant experience, the room is very clean and spacious and we were lucky enough to have a spa bath and a four poster bed . We ate in the restaurant one night and in the bar both meals were tasty and well cooked as is the extensive breakfast menu. The hotel is well situated to explore many places , we went to Gloucester, Bristol and Weston Super Mare.

Stayed: September 2018, travelled as a couple
Thank jane c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnthonyG3627, General Manager at Best Western Bristol North The Gables Hotel, responded to this reviewResponded 2 weeks ago

Dear jane c,

Thank you for such a great review and I am please really that you had an enjoyable weekend away. We do have an ideal location to visit many of the great attractions locally. The team are very passionate about the service that they provide and it is clear to see that you were able to experience that great service first hand.

We hope that you choose to come and stay with us again in the future.

Regards
Anthony Greenidge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews