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Reviews (182)
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1 - 6 of 182 reviews
Reviewed 18 February 2020 via mobile

Normal, calm and clean hotel, good location away from turists and noise. Close to shops n bars n restaurants in its local area.
Parking is free. Breakfast is simple, personal is kind and helpful.
I wd recommend it for its good price and calm location.

Date of stay: February 2020
Trip type: Travelled with family
2  Thank Dolfigar m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIERLUIGI C, Responsabile reception at Hotel Cyrano, responded to this reviewResponded 19 February 2020

Dear guest,
thank you very much for your review, your opinion is very important for us . We hope you to come back soon.
Best regards,
Roberta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2019

Uncomfortable bed, could not regulate temperature, the room was very hot at night. It needs renovating, nothing has changed since last stay several years ago, looking so out of date and dirty. Breakfast quite poor

Date of stay: October 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank pespos564165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2019

Nice accomodation in a quiet quarter near to the station. Not that beautiful, not that bad. Parking limited but with a little luck it should be found. Older house, needs some repainting but everything still ok. Friendly receiption in the night, knows everything before asking our son requieres (internet etc.) ;-) Huge triple room, warm colors, well equipped. Nice bathroom with bath products, very small plastic shower cabin. Good internet. Comprehensive breakfast (scrambled eggs etc.) but of course italian orientated. Good price performance.

Date of stay: October 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank sschul157225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIERLUIGI C, Direttore at Hotel Cyrano, responded to this reviewResponded 21 October 2019

Dear Guest,
thank you for your comment, is very important for us. We are very pleased that you appreciated our hotel and our services.We hope to see you again.
Best regards,
Alice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2018 via mobile

We was there during four nights, the hotel is small and don't have all the installations that should have for a 4 stars. The room and WC was always clean and organized, I liked it but the shower system let all the water come out and after every shower all the floor was wet. The reception was very nice and friendly and the location is very nice. When you arrive you have a few welcome drinks in the mini fridge.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank lucasdiegod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIERLUIGI C, Direttore at Hotel Cyrano, responded to this reviewResponded 22 October 2018

Dear Mr. Lucas,
thank you very much for your review. Your opinion is really appreciated. The refresh of the rooms and style of the hotel is in progress.
We hope you can give us another chance so that you can see our improvements.

Thanks again,
Yo
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2018 via mobile

I was supposed to stay at Hotel Cyrano for 4 nights, but due to a cancelled flight, got there a day late, and still had to pay for 4 nights (their cancellation policy requires 2 days advance notice, which the airline didn't give us.)

My friend who lives locally, warned me that a 4 star hotel in Italy isn't the same as a 4 star in the US. She was correct! What they call a junior suite is just a room with a desk and chair. On the plus side, the location was very convenient to the train station and my friend's apartment, the staff were very personable and helpful (even with my terrible Italian!), and the breakfast was a full (US standards) breakfast. I'd stay here again, but reframe my expectations.

Date of stay: September 2018
Trip type: Travelled solo
1  Thank LoveTravel320483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIERLUIGI C, Direttore at Hotel Cyrano, responded to this reviewResponded 22 October 2018

Dear guest,
thank you very much for taking the time to write the review. Your comments are really appreciated and will be taken into consideration.

The structure is currently on refurbishment and we hope you can give us another chance so that you can see our improvements.

The reception and the food and beverage team are glad that you felt welcomed. That is our priority.

Yo
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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