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“Front of house staff great, poo on our towels NOT great”

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Almyros Natura Hotel - CYPROTEL
Ranked #9 of 20 Hotels in Acharavi
Reviewed 26 October 2016

Arrived late at night - room (so called apartment) dirty, mattresses very un-comfy, no under sheets or under pillow slips, filthy spare pillow in wardrobe which we threw outside, we lived out our suitcases as everything so dirty. Toilet brush was vile, as were bins, which didn't look as if they had been washed for years. T.V never worked properly, the broken tiles on the floor were an absolute accident waiting to happen.
Restaurant - Self service buffet, food was cooked nicely and there was a good variety and choice. Staff were good, helpful and friendly. The second restaurant was never opened, as it was the end of season.
Drinks - terrible - soft drinks were not good, as they didn't taste of what they should have done, in fact this was the same with the extremely cheap, nasty alcohol, metaxa was definitely watered down. My husband only drinks soft drinks and only drank the fizzy lemon or coffee. I only drank water and coffee, as the alcohol was so bad.You could not even buy branded drinks. All inclusive drinks stopped at 11.00p.m. To buy drinks after this time was fairly expensive.
Pool bar - friendly staff, drinks as bad, even served in plastic cups so small that they should have been used for children, The reason for this was because it was the end of season and management wouldn't buy any large plastic glasses. Bar snacks should have been sandwiches, hotdogs, a good variety, but we got a type of sausage roll. Cake for afternoon tea was the reat of the cake left over from breakfast. Again, this was because it was the end of season. Had to pay to use the worst pool table, we had ever seen. We didn't bother.
Pool - lovely pool, plenty of comfy loungers.
Grounds - very pretty and lush, well maintained.
Beach - right opposite hotel and very peaceful, with lovely sea.
Achavari - a bus ride away, it was O.K, but all tavernas were the same food, no particularly fine dining restaurants, or sea food restaurants.
Hotel is quiet, unspoilt area of Corfu, which we really appreciated.
Entertainment - so aweful, it was hilarious, although some nights there was none, as it was the end of the season.

The hotel was dirty, in the rooms. The accommodation needed desperately refurbishing inside and out, top to toe. The main reception and restaurant were O.K.
The towels were clean, although had some stains on. I checked as everything was dirty, I wanted to ensure at least the towels were clean.
One day we returned to the room and one of our towels had a large poo stripe on it. We went to reception and complained, but nobody did anything. The next day, the same thing happened, Again we complained, but nothing happened. After this experience it made me anxious as to what may happen next and I couldn't relax and it made me scared and tearful.
This hotel could have been lovely, as in a great pace, lovely grounds, but it has been left to become dlaoidated and almost unfit for use.

Room Tip: Although budget it should have been clean
  • Stayed: September 2016, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Deborah Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 628 reviews

Reviewed 12 October 2016

Lets start with the better points. The pool area is lovely, very clean, very spacious, nice bar and snacks, loads of sunbeds. The beach area is nice, and the sea is lovely and warm. The food, although not spectacular, is ok, warm, a decent selection and nice staff.
However -
The rooms, although clean enough, are the most basic of basic, reminiscent of 1950s Butlins huts. Damp is a big problem.
The bar staff are rude and make you feel like you are imposing on their time, and once you get the drinks, they are very weak.
The entertainment/animation team were literally non existant. For the first three days there, we didn't know they even existed. There was nothing in the day, and the only time you saw the two of them was at meal times when they were eating, or at nights when they were sat on their mobiles / drinking / or walking around trying to chat up or touch the single women (even if they made it clear they didn't want the attention). After a bunch of us complained about them, things improved slightly. The excuse they gave was that it was coming towards the end of their season and there wasn't enough people there to entertain, when we pointed out to them that the bar was full of people who were bored stiff, and had paid for a service they weren't getting, things started to change. Their other excuse was that the place had been sold to Russians, therefore they didn't really care if people were happy or not. Either way, we had paid to be entertained, but had to fight to get it. It's a shame because this hotel has all of the ingredients to be a really good place, but the way it is managed lets it down badly.
Would i go back to Corfu - yes, like a shot, it is beautiful. Would i go back to this hotel, not in a million years.

Room Tip: None of the rooms are good and any complaints you might have will fall on deaf ears.
  • Stayed: September 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank herandmeCoventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2016

this is the worst 4 * hotel I have ever been in I would hesitate to give it 1*
stayed there one week food disgusting every day had to eat elsewhere at a cost of 214 euro as there was 3 adults that was just for the evening meal each day for one week
tea tasted of salt was cold no cleaner sun beads broken no mattresses worn out tried charging 6 euros per person per day to use sunbeds on the beach that belonged to the hotel 30 euro to use Wi-Fi even though we were all inclusive TV 12 inch TV on wall no English channels wasp nests outside room staff arrogant and rude no lock on toilet door taps broken water dark brown shower broken air con kept us awake all night pool muggy where pump switched off no glass in bar small plastic cups to drink from you would need 5 of these to make one pint

  • Stayed: June 2016, travelled with family
    • Location
    • Rooms
    • Service
2  Thank bakergrant1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2016

We just got back and felt a review was needed. The pool area is lovely as is the reception. Unfortunately, maybe due to the time of year the pool bar was simply covered in wasps by day and mozzies by night, well pretty much everywhere was covered by mozzies at night! Never been bitten so many times and i think they are hardened mozzies as nothing seemed to stop them! Food was average at best and mostly cold, although getting a good level of variation is difficult the quality just seemed to be lacking. The accommodation blocks were quite worn and levels of maintenance quite disturbing as we did see scaffolding holding up some balconies and rusted AC units and lots of big cracks in some of the blocks. Our room in particular had a big crack running across the bathroom floor which dipped in the middle so obviously the tiles were broken in there and our sink tap tried to go everywhere except the sink.....however we survived and had a good time anyway, a couple of good excursions booked through Jason from Lord Travel who were the transfer team who did an excellent job getting us from the airport to the hotel and back again on time with no hitches at all.

Stayed: October 2016
Thank JamieP1172013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2016

My fiancé and I booked this holiday to be our last before the arrival of our first child together. We arrived at 3am and the hotel had no reservation for us, so sent us to a nearby hotel for the night at 4:30am.

Went back the next day, room was alright but shower was rubbish and bath was leaking all over the tiles. We didn't get clean sheets or towels, and had to ask reception for towels on a few occasions. The pictures on this website do not represent what the hotel actually looks like. It is literally falling apart. They thought it was acceptable to put a single plank of wood across tiles that were sinking into the ceiling below, so people could walk to their front door. One couple had open sewage outside their room, and others had the ceiling fall in on them whilst they were in bed. A few families refused to stay and went elsewhere, It isn't structurally safe, and the food was terrible.

My partner also got food poisoning and on the last day ended up in hospital resulting in us missing our flight home. By the time we got to the airport, I ended up paying £600 to get us home.

We found out that this is the hotel's last season as it has been taken over by Russians who intend to knock it to the ground and start again, which in our opinion and all the other British families we met, is exactly what needs to happen here. Don't book to go here!

Room Tip: You'd be better off staying on the beach
  • Stayed: September 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank faysimons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Almyros Natura Hotel - CYPROTEL

Address: Almyros Beach, Acharavi 490 81, Greece
Region: Greece > Ionian Islands > Corfu > Acharavi
Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#1 Luxury Hotel in Acharavi
#4 On the Beach Hotel in Acharavi
Price Range: €98 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Almyros Natura Hotel - CYPROTEL 4*
Number of rooms: 160
Official Description (provided by the hotel):
The "Almyros Natura" is situated on the northern shoreline of the beautiful island of Corfu at a distance of 38,5 kilometers from the city of Corfu and the airport. It is classified officially by the Greek Authorities and the Tour Operators as a Four-Star hotel. Its location in a wide area of particular physical beauty puts the Hotel where nature is at its best. Hence its name "Natura". Built on a flat coast, the Hotel Complex touches the golden sand beach and the turquoise waters of the Ionian Sea, while it is surrounded by green fields and wooded hills. It is this environment that induces us to address you the invitation: «come to share with us the real luxury: the beauty of nature». ... more   less 
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Also Known As:
Almyros Natura Hotel - CYPROTEL Corfu/Acharavi

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